Operations Officers at a Leading Mobile Money Company

A leading Mobile Money Company in Africa with interests in Nigeria is rapidly growing by moving funds via use of mobile phones.

In its quest to further strengthen and consolidate its position as a market leader in providing innovative solutions in the Mobile Money Business and superior customer care.

The Company desires to recruit highly competent, talented and self-motivated individuals to fill the below position:

Job Title: Operations Officer

Location: Nigeria
Job Number: REF: OPM

Responsibilities

• Develop processes and procedural guidelines, SLA and MOU to guide all stakeholders appropriately in executing their duties.
• Provide operational requirement and support to mobile money agent to perform as per target.
• Provide status reports and success metrics for communication to relevant stakeholders.
• Ensure mobile money agent documentations are organized, stored, and managed in central repository for transparency, easy access, and sustainability during resource transitions and future internal audits.
• Ensure that daily reconciliation of all Mobile money transactions for any specific organizations and partners are done and signed by all stakeholders before close of business.
• Work with the mobile money operators to ensure that Agents get their commissions and incentive on time as agreed.

Qualification

• Minimum of Bachelor's degree in Accounting, Banking & Finance, Business Administration or other relevant field.

Experience

• 4-5 years of relevant experience in retail/consumer financial services/payment services organizations.
• Good understanding of regulatory reporting requirements and experience in implementation of regulatory requirements.
• Experience in evaluating and/or implementing compliance, processes and relevant best practices.

Remuneration

• Very attractive and competitive remuneration packages and challenging prospects await the successful candidates.

Application Closing Date
27th January, 2015.

Method of Application
Qualified candidates should send their resume, possibly with a scanned passport photograph to: [email protected] using the reference of the position as the subject of your mail.

Note: All applications will be treated in conference and only short-listed candidates will be contacted.