Graduate IT Support Officer at Technovision Communications

TVC Labs is a business Accelerator, with a mission to create national, regional, continental and ultimately global businesses that positively impact lives and drive development in Nigeria, West Africa and the African continent.
At TVC Labs, we help technology businesses that have existing operations, seed capital financing and demonstrable success, grow their businesses to the next level. We do this by leveraging the strength of our network to match entrepreneurial teams with the resources they need to succeed within their operating ecosystem.

TCV Labs - We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Lagos

Job Descriptions

• Manage and maintain client's IT Infrastructure, including hardware, operating systems, networks, applications etc.
• Design, maintain and enhance the client's website ensuring that only up-to-date and accurate information are contained on the website
• Provide first hand user support e.g. setting up new users' accounts and user profiles and dealing with password changes, resolving day-to-day staff IT complaints and issues using standard troubleshooting techniques
• Liaise with external IT consultants in the roll-out of new applications as well as provision of second level IT support
• Develop graphic designs for various client's documents and write-ups
• Create and maintain client's Knowledge repository and database to guarantee effective methods of storing and managing information and corporate knowledge assets
• Monitor compliance with Company's polices & procedures covering network access, internet and email usage, IT Tools etc.

Requirements

• B.Sc in Computer Sciences, IT or Engineering
• Windows Server management, Patch Management, Network Troubleshooting and Firewall Management, basic systems scripting and database skills (e.g. Windows PowerShell, MS SQL etc); previous experience in supporting IT infrastructure system project rollout.
• Advanced Network Planning/ Implementation (WAN/LAN/WLAN).
• Web development experience (creation and management) would be an advantage.

Years of Experience

• 1-3 years experience in ICT Industry.

Application Closing Date
1st March, 2015.

Method of Application
Interested candidates should send their CV's as an attachment in .docx format with IT Support, Name and State as the title of the email e.g (IT Support John Smith Lagos) to: [email protected]

Note: Only applicants with relevant IT certifications will be contacted.