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IT's Your Life, Get The Best Out of It!

Hot Nigerian Job Search

Dragnet Solutions Limited Recruits Head of Operations

Posted on Fri 22nd Jun, 2012 - hotnigerianjobs.com --- (0 comments)

Dragnet Solutions Limited is looking for a brilliant operation personnel with excellent understanding of technology and new trends around technology to join our team.

Position: Head of Operations

Job Reference: HOP 01

Department: Operations

Responsibilities
  • Implement and drive strategic plans for all stages of the company's core operations - Testing, Verification
  • Identify business needs, objectives, and goals and deliver operational excellence
  • To provide leadership to the management team to ensure targets are met.
  • Ensure operational excellence through teams that deliver KPI’s through productivity, quality and value.
  • To work closely with the Directors to create budgets, and ensure costs are controlled and financial targets are met.
  • Analyse, interpret, and report to Directors/Management on operational performance, identifying areas of underperformance, and implementing strategies and solutions.
  • Ensure business processes are reviewed and updated to ensure maximum performance.
  • Communicate clearly and concisely across the operations to embed visions and values.
  • To manage and cultivate business client relationships in order to deliver KPI’S and SLA’s
  • Liaise with the sales teams to deliver the sales strategy, and to identify ways to improve sales potential.
  • Ensure all client and customer relations are managed to ensure best possible delivery.
  • Execute client mandates using Dragnet designed software applications
  • Plan, schedule, execute and manage technical operations
  • Monitor standards in the delivery of all Dragnet services.
Qualifications / Experience
  • Minimum of 5 years relevant experience in a similar position at least 2 of which must be in a managerial role.
  • Bachelor’s degree with a minimum of Second Class Upper Division from a reputable university.
  • Proficient in the use of word processing and spreadsheet software
  • Good analytical skills and attention to detail
  • Good verbal and written communication skills
  • Self-starter with ability to prioritize and organize work load
  • Ability to work independently with limited supervisory intervention on day to day basis
  • Ability to communicate with all levels of management.
  • Relevant industry experience within technology sector is a plus
Application Deadline
3rd July, 2012

How To Apply
Interested and qualified candidates should:
Click here to apply online


 


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