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Airtel Nigeria Vacany for Manager IN & VAS

Posted on Wed 04th Jul, 2012 - hotnigerianjobs.com --- (0 comments)

Airtel Nigeria is recruiting to fill the position of Manager IN & VAS.

Job Title: Manager IN & VAS


Code: 7022

Location: Lagos

Job Function:
Participate in evaluation of design from IN and VAS Vendor and primarily responsible for coordination of resolution of operational problems on IN and VAS with Managed service provider with a view to ensure that services to customers are not impaired at all times.

Principal Accountabilities

  • To ensure IN and VAS deployment as stipulated in Annual Operating Plan (Financial& Strategy)
  • Prepare CAF, Requisition Request for all IN and VAS projects
  • Create Project Tracking Systems and ensure continual improvements in Business Model.
  • Monitor and enforce valuate all Service Level agreements, partner with all stakeholders to achieve positive customer experience and optimize costs
  • Speed of Resolution of IN/VAS issues (Customer)
  • Ensure that operational issues on IN&VAS are resolved within SLA with Vendors
  • Escalate operational issues that are not resolved within SLA
  • Provide statistics of downtime from time to time
  • Participate in weekly operational meeting
Qualification
University degree in Engineering.
Professional qualification in Project Management Techniques

Application Closing Date

16th July, 2012

How To Apply
Interested candidates should:
Click here to apply


 


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