Operations Supervisor at Arik Air Nigeria

Arik Air is a customer-focused airline that offers consistently outstanding services to both business and leisure travellers. We have earned a reputation for providing "the best care in the air". Industry experts have awarded us for delivering outstanding services. No airline does it in the unique Arik way.

Arik Air offers opportunities for employment in administrative, professional, technical and airline-specific disciplines, irrespective of the level or area of responsibility, each employee contributes to the growth and success of our airline. We believe that individuals score goals, but ultimately "the team wins the game".

If you feel you have these values, a drive to excel in the performance of your job duties and would like to be part of the Arik team, please submit an application using the below e-mail. We welcome the opportunity to bring enthusiastic new people aboard. At Arik Air, you will become part of a heritage of great achievement with a future of even greater promises.

We are recruiting to fill the position of:

Job Title: Operations Supervisor

Department: Administration
Location: Abuja
Reporting to: Guest House Manager

Primary Objective

• To ensure that their establishment is run efficiently, any problems are quickly rectified, that standards of cleanliness and maintenance are upheld (in rooms, bathrooms and public areas), that budgets are controlled and that their teams of staff are well trained and managed.

Principal Accountabilities and Responsibilities

• Deliver excellent customer service, at all times, ensuring guests' comfort and safety
• Assist in keeping the guest house clean and tidy, at all times
• Deal with guest complaints in a professional manner
• Manage and maintain the administration of all reservations.
• Complete all daily administration tasks as required
• Monitor and oversee maintenance issues
• Provide reports, as required, for the guest house management
• Manage and maintain correct staffing levels in line with Company policies
• Complete all required health and safety/fire checks on time
• Be responsible for evacuation, in cases of emergency, acting as first point of contact for the team, guests and the emergency services
• Report any security issues to the head office security Management team

Person Specifications

• Must have a minimum qualification of HND/B.Sc., any additional qualification will be an advantage.
• Must have good working knowledge of the hospitality industry.
• Must be able to have Leadership skills, managerial skills, planning skills, directing skills and organizational skills
• Must have excellent communication skills
• Ability to work in a multi racial environment
• Excellent public relations
• Team building skills
• Proficiency in the use of Microsoft office tools.
• Must acquire at list 3-5 years experience in hospitality sector with a least 2 years in a supervisory role

Working Relationship:

• To interact with the Guesthouse Manager other Supervisors and support staff.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their application and CV's to: [email protected]