Account Opening & CDD Specialist at Standard Chartered Bank - Nigeria

Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

Standard Chartered Bank is recruiting to fill the position below:

Job Title: Account Opening & CDD Specialist

Location: Lagos
Job ID: 467650

Job Purpose

• Perform client on boarding processes primarily related to account opening (AO) and CDD
• Be the librarian & soft copy custodian for AO and CDD related documents
• Identify and escalate blockages in the on-boarding process

Key Responsibilities
Client On Boarding:

• Follow-up and collect documents from client (depending on client sensitivities) ensuring the Once to Client rule is adhered to as much as is practical
• Review documentation received from Client/ RM/ CCM to:
• Ensure documentation correctness (i.e. that the document is &true/ accurate and conforming to relevant standards)
• Ensure documentation completeness (i.e. that all documents required for AO or CDD/ GIC have been obtained and all required fields in AO form are filled in)
• Scan, upload and correctly tag the documents per global documentation standards
• Initiate and track CASA Account opening with identified account opening partners
• Ensure handover of physical documentation for archival as per local requirements
• Inform product partners on completion of CDD to commence downstream implementation of facilities & accounts, track progress/ completion and report status to interested parties.
• Support GIC/ network account opening related process as appropriate
• Track TAT on E2E client on boarding process, identify blockages/ hotspots and timely escalations

CDD/ GIC Review:

• Identify missing/ additional documents required for CDD/ GIC reviews
• Follow-up and collect documents from client (depending on client sensitivities)
• Review documentation received from Client/ RM/ CCM to:
• Ensure documentation correctness (i.e. that the document is true/ accurate and conforming to relevant standards)
• Ensure documentation completeness (i.e. that all documents required for CDD obtained)
• Scan, upload and correctly tag the documents per global documentation standards

Others (Document Management, MIS & Process Insights):

• Track document expiry/ document update triggers and action document collection from client
• Manage document inventory and enable retrieval of AO and CDD documents
• Maintain relevant MIS on E2E account opening and CDD process (from client request to confirmation to client on account opening)

Key Relationship For
Internal:

• RM/ CCM
• CET Team
• Product Partner Implementation Team
• Core account opening team
• Clarifications, status updates, escalation
• Documentation clarifications
• Coordinating downstream documentation requirements
• Tracking account opening and doc archival

Key Measurables -To be read with individual Job Objectives:

• Fast TAT on account opening and CDDs
• Improved retrieval of AO and CDD documents
• Improved client experience through reduction in rework rates for GICs/ CDDs

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online