Operations Officer, Underwritting - Stanbic IBTC Insurance Broker at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

We are recruiting to fill the position below:

Job Title: Operation Officer, Underwritting - Stanbic IBTC Insurance Broker

Job ID: 12813
Location: Nigeria
Employment Type: Full Time - Permanent

Job Description

• To ensure compliance with all laid down processes with a view to achieving uniformity across board while ensuring the bank’s (and group) exposure is secured at all times.

Key Responsibilities

Administrative:

• Processing of new businesses (Mortgage Insurance, SME Trader Loan, Keyman Insurance, All-risk Insurance, Term Loan Insurance, Home Owners Insurance).
• Management of renewal processes for Mortgage, Home Owners, keyman, personal car, all-risk insurance covers etc.
• Liaising with the Bank’s approved insurers on the best rates for the customers
• Liaising with the Collateral Unit in ensuring that existing insurance policies are renewed as at when due
• Management of the Unit’s store to ensure the unit does not run out stationeries at any point in time.
• Customer.
• Appropriate and effective execution of customers’ requests
• Policy management (including New businesses and renewals i.e. renewal notifications etc.)
• Attending to queries from the RMs and ensuring such are appropriately sorted and resolved

Key Performance Measures

• Ensure compliance with all laid down processes.
• Meeting and exceeding set performance targets.
• Tracking and Interfacing with insurance companies on insurance policies.
• Prompt resolution of all customers requests.
• Ensure adequate and relevant covers are in place.

Qualifications and Experience

• Bachelor of Science Degree in Business/Social Sciences.
• 2 to 3 years experience in insurance and risk management.

Required Competencies:

• Internal and external relationships
• Building sound relationships with other units within the bank driving towards same goal for example Collateral management Team, loan booking and account maintenance team among others
• Managing an adequate communication line with the RMs to enable them appropriately advise customers as per insurance issues.
• Building and maintaining sound working relationships with the bank’s approved insurance companies

Technical Competencies:

• Risk assessment skill.
• Industry knowledge.
• Insurance Professional qualification (on going).

Personal Competencies:

• Good listening skills.
• Have good insurance technical knowledge of all insurance Products available.
• Required to work without supervision.
• Competitive.
• Analytical skills.
• Very good communication & interpersonal skills.

Application Closing Date
15th April, 2015.

Method of Application
Interested and qualified candidates should:
Click here to apply online