Social Franchise Manager at Marie Stopes International

Marie Stopes International Organisation Nigeria (MSION) is a results-orientated Social Business, which uses modern management and marketing techniques to provide reproductive health care and allied services. MSION's goal is to meet the needs of underserved Nigerians and dramatically improve access and use of a range of reproductive health services.

We are recruiting to fill the position below

Job Title: Social Franchise Manager

Locations: Abuja
Reporting to: Assistant Director, Operations
Duration of Contract: 2 years (renewable)
Probationary period: 6 months

Job Description

• This role reports to the Assistant Director, Operations and provides strategic leadership to MSION on all matters relating to Social Franchising in MSION's strategic goals.
• S/he leads and manages oversight of the successful delivery of work setting and meeting ambitious CYP targets, delivering and reporting against all contract commitments and leading a motivated and innovative SF team.
• The post is part of the Programmes Operations Team which aims to deliver programmes of high impact across the majority of Nigeria's states using four integrated channels of intervention: Social Franchise, Outreach, Sales and Marketing; and a Marie Stopes Centre.
• Within this team the SF Manager uses his or her excellent understanding of the business model to realize a successful franchise model complementary to interventions in other channels and reaching high numbers of couples with a sustainable service.

Key Duties in Relation to the ResponsibilitiesResponsibilityKPI 1:

• Strategic development of the Social Franchise channel for targeted growth and impact through increased CYPs
  • A highly motivated, cost effective and high performing SF network delivery team
  • Business leadership: development and delivery for a sustainable network of Blue Star franchisees
  • Oversight of the performance of the channel against budget, targets and donor reporting Nos. of outlets and services
• Impact figures and cost/cyp
• Staff numbers/SF
• Efficiency targets met
• Innovation
• Proposals in line with strategies and implementation on track
• Donor compliance
• Financial performance
• Accurate reports submitted on time
• Strategic development of the channel for increased CYPs
• Activities include
• Clear on-going analysis of the situation in which SF performs and the business model needed.
• Identification of opportunities and threats for intervention given Nigeria's context for FP and PAC
• Analysis of MSION's strengths and weaknesses in responding to developing context and needs
• Active networking to identify allies and partners for increased impact
• Regular presentation to SMT on developing thinking and plans based on analysis of results data and team management
• KPI
• Strategic plans
• Presentations and agreements

A highly motivated, cost effective and high performing SF network delivery team
Activities include:

• Recruitment of teams in line with funding ability
• Design of org charts to ensure clear team purpose and roles
• Team targets and management with clear accountabilities
• Team development and training
• Individual performance oversight
• KPI
• Org charts communicated
• Team dashboard
• Team targets communicated and tracked
• Perf +

Business leadership: development and delivery for a sustainable network of Blue Star franchisees
Activities include:

• Successful Proposal development for the channel integrated with others where appropriate
• Excellent delivery of work against contract requirements
• Innovative and effective delivery of a value proposition that ensures sustainable Blue Star franchise network (package of product deals, technical support etc)
• Ensure quality and impact is maintained de-franchising where necessary
• Implementation of SOPs
• KPI
• Target volume of funds met
• Contract oblligations met
• CYP
• Cost/cyp
• Other project metrics
• Defranchising records
• Innovations
• QTA scores

Knowledge, Skills and Experience
Knowledge:

• A degree in Public Health or equivalent experience in particular in relation to running a similar health delivery project
• Project management/development qualification an advantage
• Good knowledge of the health sector in Nigeria an important advantage
• Computer literate
• Fluent in spoken and written English

Skills/Experience:

• Strategic leadership ability with proven competency in analyzing contexts to identify workable programme inputs and communicate them to others for support
• Creative and innovative with specific examples of when you have found new ways to resolve a project issue.
• Demonstrated numeracy able to design and track budgets, project volumes and demonstrate efficiencies
• A proven leader able to manage team and individual performance for optimal productivity
• Strong organizational abilities that enable you to meet deadlines
• Proven communications,presentation and negotiation skills. You must be able to "sell" the services that MSION offers in a way that attracts franchisees to join the network and maintain high quality.

Application Closing Date
Friday 1st May, 2015.

How to Apply
Interested and qualified candidates should send their CV's and suitability statement as a single attachment to: [email protected] MSION is an equal opportunities employer and is committed to achieving gender balance within the organization. Female candidates are encouraged to apply.

Note:

• The subject of the email should be the POSITION TITLE/LOCATION and the CV/Suitability statement should be saved in the applicant's full name.
• Only shortlisted candidates will be contacted.