Midcom Nigeria: Customer Care Executive (Fresh Graduates)

Midcom Nigeria is recruiting for Customer Care Executive.
Midcom is a leading NOKIA phone distribution company in Middle East & Africa, is now diversifying and expanding its network in Nigeria.

For it rapid growth Midcom needs the following personnel.

Customer Care Executive (Job Code: FRN/2010/002)

Key Responsibilities

• Handling and processing customer queries received
  
• Communicate and liaise verbally and in writing through phone and occasionally through email between customers /suppliers /visitors /enquirers and relevant staff.
  
• Prioritize their own work, and develop processes that monitor progress and performance for the company
  
• Candidates will have to be patient, energetic and responsible while talking to customers.
  
• Order and maintain relevant office supplies for effectiveness of personal duties.
  
• Customer Complaint Handling Skills
  
• Establish and maintain effective working relationships with co-workers, supervisors and the general public.
  
• The person would be responsible for: Sales insure, Customer Satisfaction, Merchandise Display, Office Operations, Cashiering, maintaining DSR.
  
• Perform reception duties in and efficient, professional and courteous manner.

Desirable Requirement

• Detaild oreinted, self-starting / managed individual.
  
• Excellent communication and interpersonal skills.
  
• Proficient in computers

Application Deadline
11th May, 2010

Method of Application
Midcom guarantees the best compensation in the industry with attractive incentives, excellent communications skills in relevant regional language and English both written and spoken are a must If you have capability to face challenges and want to grow, email your resumes with the JOB CODE in the subject line to: email: [email protected]

For any queries please call Isaac: 08064655226
or visit: www.midcomafrica.com