Waiter/Waitress at Bolton White Hotels & Apartments

Bolton White Hotels & Apartments is a leading firm in the hospitality industry. We are dedicated to ensuring the comfort of our guests. Our luxury accommodation in the heart of Garki and Wuse zone 7 in Abuja offers unparalleled guest services. Bolton White Hotels & Apartments is superbly placed to cater for guest service requirements; ensuring guest stay is both pleasant & unforgettable, we combine the experience of our team which represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making our place a great place to work and provide the foundation for building successful careers. If you share our passion for delivering unequal hospitality service where details matter, apply today to join our team.

We are recruiting to fill the position below:

Job Title: Waiter/Waitress

Job Ref.: W&W/04/15
Location: Abuja
Department: F&B
Report To: F&B Manager
Shift: Varies (Including Weekends)

Job Descriptions

• As the Front Waiter / Front Waitress you will perform multi-functional duties related to food service, preparation, set-up and clean-up.
• This position leads the front of the house to create customer satisfaction.
• This position reports to the F&B Supervisors and F&B Manager or Chef Manager.
• Applicant must be able to accommodate a flexible schedule.
• Preference will be given to candidates with 2 or more years experience in hospitality industry, preferably in Hotel/restaurant Environment.

Essential Duties

• Work with a support server attending to a group of tables in the dining room.
• Work with team members to oversee the taking of orders, delivery, and overall satisfaction of guests.
• Assist Cooks to prepare and serve high quality, hot, fresh food in a timely and courteous manner.
• Prepare the dining room / restaurants for service: maintain all flatware, condiments and beverages in a constant state of readiness.
• Cleaning bistro area between meals.
• Maintain a clean, orderly and safe kitchen and dining room environment.
• Ensure proper storage of equipment and handling of food to meet health department requirements, as well as high standards of cleanliness and sanitation, as described in the Policies and Procedures Manual.
• Follow all Policies and Procedures and regulatory requirements.
• Use diplomacy and tact in dealing with disgruntled or confused guest.
• Actively support good health and safety practices within area of responsibility as follows:
• Maintain a safe work area through good housekeeping. Keep safety equipment in good working condition.
• Actively participate in health and safety training, and demonstrate competency based on training received.
• Actively participate in accident, injury and illness prevention activities:
• Identify and correct hazards and unsafe conditions.
• Participate in accident investigations.
• Bring health and safety issues, unsafe acts and safety suggestions to management’s attention or correct on your own initiative.
• Perform other duties as assigned by supervisors or manager

Requirements

• High School Diploma or equivalent.
• Proficiency in verbal and written English.
• Demonstrated willingness to learn and work.
• Interest in working with people from all backgrounds.
• Ability to work assigned shifts, including weekends.
• Basic knowledge of point of sale computers.
• Knowledge of Cleaning Standards in a commercial food operation.

Candidate must successfully complete:

• Food Handler test
• Health Screening.
• Basic first aid training.

Preferences

• 2 years dining room service experience.
• 18 - 35 years of age
• Experience in up-scale dining service and team service.
• Certificate in food management or equivalent.
• Experience in food preparation.
• Demonstrated ability to be flexible / participate in team work.
• Experience in a service industry.

Physical and Mental Requirements:

• Ability to push, pull or lift up to 30 lbs., using proper body mechanics and/or available equipment.
• Ability to bend or kneel for up to 15 consecutive minutes to perform cleaning tasks in the dining room and kitchen.
• Ability to work standing, walking or moving for 7 - 8.75 hours without need to sit down

Application Closing Date
8th May, 2015.

How to Apply
Interested and qualified candidates should send their application letter and Resume to: [email protected] using the Job Title as email Subject.