Arik Air Vacancies: Ticketing & Reservation Officer, Corporate Sales Manager and Communications Manager

The Role:

The role will be responsible for selling of tickets to passengers and providing information on routes and fares.

Responsibilities:

• Must be familiar with schedules and be able to answer questions about travel times.
• Make reservations and booking for passengers as requested.
• Give accurate sales report. Copied from: hotnigerianjobs.com-
• Must be able to help passengers who missed a flight or connection to reschedule their travel plans and get them to their destination as quickly as possible in line with company’s policy and procedure

Requirements:

• Candidate must possess degree in any discipline.
• Additional qualification in Ticketing and Reservation is an added advantage
• Must be between the ages of 21 - 35.
• Must have at least 2 years working experience in customer relation role.
• Numerical and analytical skill is need.
• Exceptional organizational and time management is required.
• Strong emotional resilience.

The Role:

Responsible for the implementation and development of sales target as well as delivering professional and excellent customer Care Service.

Responsibilities:

• Generate maximum profitable revenues and passenger volumes through directing and focusing the sales team to an agreed plan and activity.
• Be able to sell the airline brand to customer
• Carry out extensive research in identifying new business opportunities. 
• Constantly seek new ventures and avenues of a commercial nature that will help the realization of the company's goals
• Establish key relationships with corporate clients and agencies to ensure maximum exposure and increase revenue
• Generate manpower training for sales staff
• Implement the ticket sales accounting system and control E-ticket system Report ticket sales result
• Network with travel agents around the country and engage in promotion campaigns 
• Monitor promotional campaigns mounted by the airline and prepare report. 
• Negotiate travel agent commission rates and set up travel agents contracts. 
• Locate and set up selling points Copied from: hotnigerianjobs.com-
• Conduct sales forecasts and identify special periods
• Understanding the competitive market place and implementing approaches to ensure the company ahead.
• Ensuring the Sales team are developed effectively and generate a culture of high quality standards and pro-active selling.

Requirement:

• A degree in Sales or related discipline Postgraduate qualifications is an added advantage.
• Must be between the ages of 35 - 40
• Must have extensive working experience of over 8 years in a commercial airline management position is an added advantage.
• Must have high degree of commercial awareness with the ability to grasp complex business issues
• Well-developed knowledge of competition and transaction. 
• Be able to build trust with people.
• Must be result driven.

3.) Communications Manager:

The Role:

The purpose of the role is to enhance the company profile through Corporate Communication with specific responsibility for the development and implementation of a Public Relations Plan covering corporate and brand media relations, events and sponsorship and website copy. 

Responsibilities:

• Develop a relationship with all relevant media news contacts in order to achieve proactive press coverage for the airline brand, personnel and products at every opportunity.
• Develop and implement a crisis management programme for the airline in the event of any negative media coverage.
• Identify key spokespeople for the airline and be prepared to brief them at short notice. 
• Develop and maintain a good line of communication with the key aviation press contacts in order to encourage regular and positive media coverage within the industry. 
• Encourage a wider target audience readership by developing creative media opportunities including lifestyle and travel.
• Maintain all website copy, updated regularly to include new product brand and corporate information. Newsletter updates to be provided on a regular basis.
• Developing partnerships with local and international Media and News agencies to ensure relevant articles are published in record time.

Requirements:

• Bachelors degree in Marketing / communications / Journalism. Age limits must be between the ages of 35 - 40.
• Must be chartered member of Nigeria Institute of Public Relations
• Minimum of 5 years experience in PR and Corporate Communications in the airline industry is an added advantage.
• Excellent communication, presentation and interpersonal skills. 
• Excellent witing skills. Copied from: www.hotnigerianjobs.com
• Ability to gain a thorough knowledge of the company’s products and attributes and to communicate these to a wide media audience.
• Exceptional organizational skills. 
• Strong Media Relations

Application Closing Date:
12th September, 2012

Method Of Application:
Interested candidates should send their applications and detailed CV to: [email protected]