Insiteful Solutions - By combining HCD, HR, Social Media, Strategy, Marketing & Design, Productions, and ICT solutions services into one firm, Insiteful Solutions and Consult Nigeria Ltd acts as a complete business partner, providing all levels of support and services. Established in 2008 and registered in 2012, we have provided support to a number of Business startups, Small scale enterprises, Non government organizations, and international companies.
We are recruiting to fill the position of:
Job Title: Chief Operating Officer
Location: Abuja
Job Summary
Strategically and efficiently directs, administers, and coordinates the internal operational activities of the organization in accordance with policies, goals, and objectives established by Executive Management
Key Responsibilites
The Chief Operating Officer is responsible for managing all internal operation functions, providing direct supervisory assistance to his subordinates and ensuring KPIs within his/her unit are met by carrying out the following duties
In partnership with executive management, identify opportunities and risks for delivering the company’s core project
Lead all strategic acquisition exercises
Lead strategic planning to achieve project milestones
Communicate the company’s technology strategy to investors, management, staff, partners, customers, and stakeholders.
Keep up to date with technical and industry sector developments
Create and maintain succession plans
Establish and supervise a quality assurance process, including integration and system testing.
Support the marketing process by providing business advisory services during formulation of sales and marketing strategies/targets
Work with appropriate stakeholders to develop project scope of work documents and project plans that include an analysis of benefit, cost, work schedule and any related risks
Assign, schedule, review, and monitor project work to ensure that progress is within expected guidelines and is completed on time and within budget
Ensure departmental appraisals and developmental plans are carried out as and when required
Ensure appropriate SLAs are created and maintained
Ensure all customer relationship management schemes are set up and maintained
Ensure relevant supply chain and retail distribution processes/channels are created and fully optimized
Collaborate with subordinates to ensure key performance areas and indicators are developed and all internal activities align with achievement of set KPAs and KPIs
Mentor and provide expert advice to subordinates and supervisors
Person Specifications
Previous work experience as a senior management executive of a FCMG, Technology Firm (with a large, functional and dynamic call centre, business development and business operations department) or multi-channel broadcast provider
Good analytical skills, demonstrated in complex decision-making.
A diplomatic yet tenacious personality combined with energy and drive.
The ability to lead and motivate teams, both within direct line management and in matrix management situations, requiring strong people skills.
Ability to work constructively, collaboratively and productively with colleagues at all levels
Extensive experience at a senior management level
Higher degree or professional qualification in a relevant field
Experience of working at a senior level in the public or private sector
Experience of senior management of ICT systems and processes
Senior-level experience of project planning and implementation
Experience of managing staff and budgets at a senior level
High level of presentation skills; written and oral communication; preparation of documents
Experience of operating strategically and leading resource planning processes.
Proven ability to build and lead teams and to set and achieve goals
Experience of working under pressure and to tight deadlines
An effective team member and team leader
Application Closing Date
31st July, 2015.
How to Apply
Interested and qualified candidates should send their applications and CV's to: [email protected]