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Restaurant Servers / Waiters at Lilygate Nigeria Limited

Posted on Tue 28th Jul, 2015 - hotnigerianjobs.com --- (0 comments)


Lilygate Hotel located in the heart of Lekki Phase 1 is a new luxurious four star hotel with 74 rooms including 6 suites and a full range of facilities.

We are recruiting to fill the position below:

Job Title: Restaurant Server / Waiter

Location:
Lagos
Reports to: Restaurant Manager / Supervisor

Duties and Responsibilities
  • Greets guests and presents them with the menu.
  • Informs guests about the special items for the day and menu changes if any.
  • Suggest food and beverages to the guest and also try to upsell.
  • Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system.
  • Obtaining revenues, issuing receipts, accepting payments, returning the change.
  • Performing basic cleaning tasks as needed or directed by supervisor.
  • Filling in for absent staff as needed.
  • Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.
  • Communicate to the guest and provide assistance with their queries.
  • Co - ordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
  • Server food and beverage to the guest as per the course of order.
  • Observes guests and ensure their satisfaction with the food and service.
  • Promptly respond to guest with any additional request.
  • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
  • Prepare mixed drinks for service to your customers table.
  • Properly open and pour wine at the table side.
  • Adhere to grooming and appearance standards consistently.
  • Understands and can communicate products and services available at the resort.
  • Must have some familiarity with basic cooking skills.
  • Assist bus persons with stocking and mainlining the restaurant par stock levels and side station.
  • Help other areas of the restaurant such as answering telephones and completing financial transactions.
  • Print closing report and drop the cash with the front office / accounts department.
  • Tally the Credit Card settlements for the day with the batch closing report from Micros machine.
  • Close the shift on the POS terminal.
Prerequisites
Education:
  • High school diploma or equivalent preferred.
Experience:
  • Previous serving experience required.
  • Excellent oral communication skills required.
  • Positive interpersonal skills required.
Application Closing Date
31st July, 2015.

Method of Application
Interested and qualified candidates should send their applications to: [email protected]

  

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