Standard Chartered Bank Nigeria We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.
We are recruiting to fill the position below:
Job Title: Executive Assistant, CIC
Job ID: 485309 Location: Victoria Island, Lagos
Job Function: C&I Clients
Regular/Temporary: Permanent
Full/Part Time: Full time
Job Purpose
Provide efficient administrative support to the Head CIC Nigeria and maintain his daily diary.
Logistics arrangements e.g. flight and hotel bookings required for all Head CIC’s trips
First point of contact for all Group visitors –invitation letters, hotel and travel bookings
Take charge of arrangements for team functions – meetings, trainings, conferences, group visits
Prepare advances and reconciliations, utility claims and check invoices from external suppliers in preparation for payment.
Raise requisitions for stationery and other requirements and ensure approval and delivery from appropriate quarters
Manage fleet of pool cars for CIC
Manage gift and entertainment register
Liaise with appropriate support functions to ensure all team equipment-printers, scanners etc function smoothly
Liaise with CIC Segment Heads for annual and periodic corporate gift request.
Key Responsibilities
Handling all in and out correspondences for Corporate & Institutional Clients business.
Establish and manage the department’s filing system
Assist HCIC with administrative efficiency in the department
Assist HCIC with personnel policy implementation.
Collate competitive data analysis
Responsible for service quality initiative in the department
Maintain division’s correspondence file.
Arrange all internal and external meetings for the HCIC.
Custodian of all HCIC files.
Ensure all deadlines are met and escalate exceptions.
Maintain service metric and performance in the division
Maintain file movement register
Collate and manage the leave plan and handover process
Ensure job objectives and descriptions are completely filed
Any other assignment assigned by the HCIC
Collation of service breakdown/enhancements and customer complaints
Collate business unit survey
Drive full implementation of agreed training plans
Undertake relevant project implementation review as indicated by the HCIC
SS&VM Liaison Officer
Remain alert to the risk of money laundering and assist in the bank’s effort in combating it by adhering to the key principles in relation to : identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers
Qualifications and Skills
University Degree with a minimum of a second class degree in any discipline - General high level of computer literacy
Good communication and interpersonal skills
Ability to use own initiatives
Attention to details In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme.
A discharge certificate will be required as evidence of completion of the programme.
Where an exemption has been granted, a certificate of exemption will also be required