Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Khenpro Global Services Job Recruitment (9 Positions)

Amaiden Energy Nigeria Limited Job Recruitment (4 Positions)

Nestoil Limited Job Recruitment (5 Positions)

Yardoak Project Graduate & Exp. Job Recruitment (4 Positions)

HR-Light Consult Job Recruitment (4 Positions)

Fadac Resources and Services Limited Job Recruitment (8 Positions)

Roducate Limited Job Recruitment (3 Positions)

IO Furniture Limited Job Recruitment (5 Positions)

Scrapays Plc Job Recruitment (4 Positions)

Babban Gona Farmer Services Nigeria Limited Job Recruitment (3 Positions)

Schlumberger Limited Job Recruitment

Alfred and Victoria Associates Job Recruitment (7 Positions)

TotalEnergies Nigeria International Masters Degree Scholarship 2024

Advantage Health Africa Job Recruitment (4 Positions)

Odixcity Consulting Job Recruitment (9 Positions)

Agurate Online Limited Job Recruitment (4 Positions)

HR-EX Consulting Job Recruitment (7 Positions)

Kennedia Consulting Limited Job Recruitment (4 Positions)

Goldplates Feast House Job Recruitment (4 Positions)

Prestigious Consulting Group Job Recruitment (4 Positions)

Sun King (Formerly Greenlight Planet) Job Recruitment (4 Positions)

Coca-Cola Hellenic Bottling Company Job Recruitment (5 Positions)

Moniepoint Incorporated Job Recruitment (6 Positions)

DMOT Enterprises Job Recruitment (3 Positions)

Excel and Grace Consulting Job Recruitment (13 Positions)

MPI Group Job Recruitment (6 Positions)

Givanas Group Job Recruitment (9 Positions)

Golden Oil Industries Limited Job Recruitment (3 Positions)

Global Profilers Job Recruitment (13 Positions)

Repton Group Job Recruitment (6 Positions)

Medecins Sans Frontieres (MSF) Job Recruitment (5 Positions)

FinTrak Software Company Limited Job Recruitment (3 Positions)

Food Concepts Plc Job Recruitment (5 Positions)

Vesti Graduate Trainee Programme 2024

Aureole Consulting Limited Job Recruitment (6 Positions)

U.S. Mission in Nigeria Job Recruitment (9 Positions)

Malaria Consortium Job Recruitment (9 Positions)

Smart Partners Consulting Limited Job Recruitment (7 Positions)

Kaltani Job Recruitment (4 Positions)

Vixa Pharmaceutical Company Limited Job Recruitment (5 Positions)

West Africa Vocational Education (WAVE) Job Recruitment (7 Positions)

Concept Group Job Recruitment (8 Positions)

Reliance Health Job Recruitment (4 Positions)

Zenith Care Hospital Job Recruitment (3 Positions)

Wema Bank Plc Job Recruitment (7 Positions)

Danish Refugee Council (DRC) Job Recruitment (6 Positions)

President Paints Limited Job Recruitment (3 Positions)

Suacasa Nigeria Limited Job Recruitment (3 Positions)

Compovine Technologies Limited Job Recruitment (8 Positions)

Tomato Jos Farming and Processing Limited Internship & Exp. Job Recruitment (4 Positions)


Director of Rooms at InterContinental Hotels Group (IHG)

Posted on Mon 28th Sep, 2015 - hotnigerianjobs.com --- (0 comments)


InterContinental Lagos is located on Victoria Island, in the centre of Lagos home to the majority of foreign embassies and multinational companies, making it the perfect residence for affluent business and diplomatic travellers. Built on an elevated terrain overlooking Lagos's port and the city below, the 19 storey hotel offers uninterrupted, spectacular views of Lagos Skyline. InterContinental Lagos comprises of 352 well-appointed, elegantly decorated rooms and suites as well as a Club InterContinental floor.

What is your passion? Whether you're into tennis, baking or karaoke, at IHG we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our progressive & committed opening team at the InterContinental Lagos.

We are currently recruiting for the position below:

Job Title: Director of Rooms

Location: Lagos

Job Overview
  • Direct the activities of the front office areas and housekeeping departments to ensure the achievement of established quality and guest service standards and departmental revenue and profit goals.
  • Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.
  • At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
    • Be charming by being approachable, having confidence and showing respect.
    • Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
    • Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Duties and Responsibilities
Financial Returns:
  • Participate in the preparation of the annual departmental operating budget and financial plans.
  • Monitor budget and control labour costs and expenses with a focus on rate strategy, building initiatives and inventory management.
  • Oversee night audit function and preparation of daily financial reports.
  • Prepare and submit statistical, performance, and forecast analyses and reports as required.
  • Maintain procedures for security of monies, credit and financial transactions, guest security, and inventory control.
  • Use company systems and processes to maximise revenue.
  • Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk.
People:
  • Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.
  • Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
  • Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations. Ensure staff has the tools, training, and equipment to carry out job duties.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies.
Guest Experience:
  • Ensure front office staff provides guests with prompt service, professional attention and personal recognition.
  • Ensure guests are greeted upon arrival and make time to interact effectively with guests.
  • Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvements in guest satisfaction.
  • Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.
  • Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals.
  • Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs.
Responsible Business:
  • Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met.
  • Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel.
  • Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts.
  • Perform other duties as assigned. May also serve as manager on duty.
Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *