Head, Academy in a Leading ICT/Telecommunications Company - Box & Cedar

Posted on Tue 06th Oct, 2015 - hotnigerianjobs.com --- (0 comments)

Box & Cedar is recruiting on behalf of its client, in the ICT/Telecommunications Sector, to fill the position of:

Job Title: Head, Academy

Location: Lagos, NIGERIA
Job Type: Full Time

Job Duties / Responsibilities Accountabilities
General:

Grow, develop & manage all units in the Academy: ILT, e-learning, Recruitment
Ensure appropriate competencies & build team for optimal effectiveness & productivity
Ensure attainment of financial & non-financial targets
Ensure excellent customer knowledge, care (CRM) & value delivery
Ensure development & delivery of proactive market changing initiatives & offerings
Ensure awareness of market trends, competitor activity, Academy’s positioning & offerings & respond appropriately
Ensure development & growth of formalized loyalty program
Ensure the active engagement of strategic value adding partnerships and collaboration
Ensure effective use of value-adding technology-enabled tools
Grow the DJL Academy brand & position optimally across West Africa
Position the Academy as the Industry’s trusted learning & resourcing advisor
Deliver distinctive value.

ILT:

Ensure an annual calendar of courses that is relevant & appealing to the market, effectively priced & optimally publicized
Ensure a strong faculty of facilitators with no single point of failure: ensure effective development & required availability
Ensure excellent course delivery, ambiance, service & experience
Ensure excellent passing scores for examined courses
Ensure excellent & well balanced partner TOR & management to attain the cost-effective high quality materials & other inputs & position the Firm as the preferred partner with our partners.

Recruitment:

Ensure development of well profiled high quality database of IT & Project Management skills.
Ensure excellent turnaround time & high success rate (>80%) of recruitment /outsourcing briefs.
Ensure effective liaison & leverage of recruits.
Ensure effective management of outsourced staff.

E-learning:

Ensure the development of timely high quality cutting edge offerings.
Ensure excellent creative input, attention to detail & functional outputs.

Minimum Qualification

A good first Degree.
IT professional certifications, Project management certifications.
Experience: 3-5 Years

Knowledge & Skills:

Strong presentation skills.
Closing skills.
Identification of customer needs and challenges.
Meeting targets.
Strong analytical skill.
Organisational skills.
Ability to manage a team.
Good team player.
Good project and time management skills.
Good interpersonal skills.
Ability to negotiate and persuade.
Plenty of initiative.
Leadership skills.
Attention to details.
Creativity.

Application Closing Date
30th November, 2015.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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