Customer Service Officer & Procurement at Adexen Recruitment Agency

Posted on Mon 02nd Nov, 2015 - hotnigerianjobs.com --- (0 comments)

Adexen Recruitment Agency is mandated by one of the world's leading multinational chemical company to fill the position of:

Job Title: Customer Service Officer & Procurement

Job reference n°: 1000
Location: Lagos
Industry: Industry & Manufacturing
Function: Supply chain

Job Description

The incumbent will be expected to take full responsibility for all back office processes for export and local orders for the business unit.
Support to local and global sales team with regards to companys processes and procedures to facilitate growth for this complex environment.
Customer management (including Data Base), knowledge capturing and sharing with relevant stakeholders.
Handling client enquiries, checking stock availability, compiling quotes, processing orders on SAP, create delivery note and invoice.
Coordinate transport, tracking, completing required documentation, clearing of stock, dealing with inspection agency, managing reports and registers.
Following up on payments; Proactive Credit Management (including working in SAP, creating new client accounts, monitoring overdue accounts, resolving account queries and payment allocations.
Reporting and Planning (completing export registers as per SARS requirements, planning, weekly and monthly status reports and updates and APO
Non Conformance Management; and Inventory Management, demand and supply balance, aging stock monitoring, bonded warehouse arrangements, sub-contractor management, ensuring process compliance, invoice management.

Requirements

A relevant tertiary qualification
Minimum of 2 - 4 years' experience in the customer service, sales administration or internal sales field would be required.
Candidates must have a proven track record of organizational and entrepreneurial skills.
Excellent communication and problem solving skills.
Ability to work independently
Excellent SAP knowledge with a high level of computer literacy (MS Office, Lotus Notes)
Customer focus and high level of commitment
Team player with a high level of administrative skills.
Prior experience in chemical Industry is an added advantage

Remuneration
Attractive Package

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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