Technical Managers at Skill Enhancement Centre (SENCE) Limited

Skill Enhancement Centre (SENCE) Limited - We are a Business Consultancy firm focused on small/medium businesses. Our goal is to provide our clients with the support they need to grow their businesses by providing them with value-added and convenient services in a friendly atmosphere.

We are recruiting to fill the position below:

Job Title: Technical Manager

Location: Lagos
Job type: Full time

Roles and Responsibilities
The objectives of the Technical department are to:

• Ensure proper installation and maintenance of generators sold by Company Ltd
• Ensure quality service delivery of all maintenance contracts held by the company

Essential Duties and Responsibilities include the following. Other duties may be assigned.
Key Tasks:

• Maintenance and Installation
• Install and maintain all generators sold by Company
• Plan and direct the installation, testing, operation, maintenance, and repair of facilities and equipment.
• Provides maintenance services that will generate referrals for new maintenance contracts

Technical Support:

• Providing pre-sales technical assistance and product education, and after-sales support services
• Making technical presentations and demonstrating how a product meets client needs
• Manages technical resources to ensure they are within budget and project schedule

Project Management:

• Coordinate and direct projects, making detailed plans to accomplish goals and directing the integration of technical activities.
• Analyze technology, resource needs, and market demand, to plan and assess the feasibility of projects
• Confer with management and marketing staff to discuss project specifications and procedures.
• Tracking projects, Conducting performance reviews

Customer Relationship Management:

• Developing long-term relationships with clients through managing and interpreting their requirements;
• Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery;

Marketing and Sales Support:

• Calculating client quotations and administering client accounts
• Meeting regular After-sales targets
• Supporting marketing activities by attending trade shows, conferences and other marketing events
• Liaising with other members of the sales team and other technical experts;

Human Resources Management Support:

• Assist HR Manager to recruit employees; assign, direct, and evaluate their work; and oversee the development and maintenance of staff competence
• Scheduling staff assignments
• Providing training and producing support material for team members.

Report Generation:

• Preparing reports for Management
• Preparing monthly budget of engineering supply needs and provide a copy to technical support and management.
• Preparing a daily report on service jobs done and provide in quadruplicates to technical support, finance and admin and sales.
• Prepare a weekly report on utilization of engineering staff hours.
• Preparing weekly reports comparing target stated above to actual jobs done.

Miscellaneous:

• Undertake such other duties and responsibilities of an equivalent nature as from time to time may be required, in consultation with Management
• Work and attend evening and weekend events and meetings as related to the duties of the post as agreed with Management.

Qualifications

Skill Set:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience

• Candidate should have a University degree/HND in Electrical/Electronics/Power Engineering or Mechanical Engineering from a reputable institution.
• A Masters degree and/or NSE certification will be an added advantage. A minimum of 8 years relevant experience is required, 3 of which must have been in Management level

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

• Good numeric and analytical abilities
• Knowledge of the use of Autocard
• Computer skills
• Good oral and written communication skills
• Good interpersonal skills
• Demonstrate attention to detail
• Ability to work under pressure and deliver results
• Report Writing - Write reports to the Managing Director on a Monthly basis

Work experience:

• A minimum of 7 years experience 3 of which should be in a managerial capacity

Salary
Attractive.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidate should:
Click here to apply online