NSMC Engineer (Data Internet) at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

MTN Nigeria is recruiting to fill the below position:

Job Title: NSMC Engineer (Data Internet)
Department: Network Group
Reporting To: NSMC Coordinator, Data Internet

Location: Lagos

Job Description

• Interface with various groups in the company in resolving network problems
• Manage allocated network elements and services efficiently.
• Interface with third party companies (PTOs, Vendors, Satellite providers, Interconnectivity providers and other GSM providers) to ensure uninterrupted links failure between MTNN and clients, to reduce service outage hour during fault resolution and mean time to repair fault (MTTR).
• Implementation of an automated system for routine NMC activities.
• Information management and interpretation of information.
• Monitor performance of all ATM core devices i.e. Stingers (DSLAM), PSAX and generate weekly report on them.
• Monitor traffic utilization on Core ATM pipes on the ATM Network.
• Troubleshoot, control and resolve all network and customer related faults on a daily basis.
• Perform real time monitoring of all CPE devices (Copper DSL and Fiber Modems) on the network.
• Monitor, analyze and provide information on traffic utilization on CPEs to customers.
• Monitor and acknowledge all alarms from all ATM Core equipment and CPEs.
• Configure new VCs on ATM devices for new installation on the ATM Network.
• Administer new internet and monitor activities of clients on the Radius Authentication Server.
• Improve network quality by proper monitoring of all ATM network elements on a real time basis.
• Relate with Customer Support Engineers as regards new installations and clients connection on ports.
• Manage interfaces (ports) on the ATM (DSLAM) Stinger device.
• Escalate all unresolved faults of Internet and Data Services to Customer Support Engineers and NMC Data/Internet Co-ordinator.
• Ensure proper bandwidth allocation procedures in order to achieve optimal bandwidth utilization on the overall ATM network.
• Administer pipes to the satellite network through the Fiber Equipment.
• Ensure faults are logged in to determine network stability and recommend action steps to be taken to improve network quality.
• Provide ideas and feedback on software tools, procedures and improvements to NMC functionality of Data/Internet operations.
• Ensure proper monitoring and implementation of all network changes according to the organisation process and procedures.
• Provide regular updates on MTNN performance and other network issues to the management, call centres, sales and distribution, marketing and other relevant departments in .the organization.
• Ensure real time performance monitoring of all network elements.
• Act as interface and provide access reference number to MTN Contractors, Field Engineers, Operational Maintenance Centre Engineers and other GSM/PTOs Companies for planned work, change request and access to all MTN location.
• Convey all faulty devices and hardware to the field support engineers for replacement.

Requirements

• B.Sc Electrical Electronics /Computer Science/Engineering or a related field.
• CCNA or CCNP beneficial
• At least 4 years hands-on experience in Cisco Networking experience current, telecommunications or a related field.
• Experience in GSM switching environment preferably working on Alcatel Lucent equipment is desirable
• Knowledge of Cisco router proficient

Application Closing Date
27th November, 2012

Method of Application
Interested and qualified candidates should:
Click here to apply online