Nigeria - Exam Services Manager at British Council

The British Council in Nigeria has been contracted by the UK’s Department for International Development to manage the Nigeria Stability and Reconciliation Programme (NSRP). The British Council works in partnership with International Alert and with Social Development Direct.

The implementation phase of this five year programme has recently commenced.

The British Council in Nigeria is looking for a suitable candidate to fill the post of an Exam Services Manager.

Job Title:  Nigeria - Exam Services Manager

Location: Lagos

Purpose of Job
To support the achievement of Country Plan objectives through effective implementation, monitoring and evaluation of customer service. Offering support to Examination Services in Nigeria in delivering examinations and to maintain them at the highest professional standards as set out in the British Council’s Exams quality Standard (EQS) and related examination bodies.

Context and Environment
Nigeria Exams is the largest British Council exams business in the Sub Saharan Africa region. It administers exams in four subject areas: Schools, Professional/Vocational, Educational on behalf of UK institutions and IELTS. In 2011-12 we delivered roughly 65,000 exams to 25,000 candidates. The team comprises 20 people and are based mainly in Lagos with four in Abuja and three in Port Harcourt.

The SSA region delivers exams in over 20 countries from its offices in 16 of these countries. In 2010, we delivered a quarter of a million exams to over 100k candidates. Growth in the region is robust, but our challenges are many. Nevertheless, Exams teams are making solid gains in our 4 strategic priority areas, namely: improving business performance, improving quality, improving financial compliance and increasing impact.

The post holder will be part of a team of 4 who administer the growing exams business ensuring quality and compliance as well as control of income and expenditure to deliver on target. Support will be required for the delivery of tests in Abuja and outreach centres in Nigeria.

Application Closing Date
Thursday 22 November 2012.

How to apply
Read through the role profile document. Download and complete the application form. To help you understand and complete the application form, read through the ‘How to complete the application’. Listed within the role profile document, you will find a number of listed ‘behaviours’ and ‘skills and knowledge’. Evidence against those criteria’s will need to be provided in your role application form. To help you understand those criteria’s, we have provided a ‘behaviours’ and ‘generic skills' dictionary at the top of this page.

Completed application forms should be submitted via email to: Hposts@ng.britishcouncil.org Only applications received on the British Council application form will be considered and only short-listed candidates will be contacted.

The British Council is committed to a policy of Equal Opportunity and Diversity and welcomes applicants from all sections of the community. We guarantee an interview to disabled candidates who meet the essential criteria.