Branch Operations Manager at Standard Chartered Bank - Asokoro Abuja

Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

We are recruiting for the position of:

Job Title: Branch Operations Manager - Asokoro Abuja

Job ID: 362649

Job Description

• Formulating, implementing, managing and coordinating processes / operations in branches to maximise operational health and continued branch stability in an efficient operation where risks are well controlled.
• Create, develop and manage Branch’s based service delivery channels e.g. Cash Sites, card based products, etc and ensure their optimal contribution to banks profitability.
• To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls.
• Assist in coordinating, facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit.

Key Roles & Responsibilities

• Branch Operations & Support
• Responsible for the setting of branch operations staff objectives, performing their respective appraisals as well as their training / development.
• Responsible for achieving the satisfactory grades in branch audits.
• Responsible for the provision of support, advice and guidance to the branch network regarding all areas of operations.
• Responsible for overall maintenance of the Branch assets
• Custodian of Key register
• Dual custodian for Branch vault and security pins
• Responsible for ensuring the reconciliation and control of the various branch suspense accounts and ensuring outstanding are well managed.
• Responsible for supervising the ATM custodian and ensuring proper reconciliation of ATM related accounts
• Monitor Frauds & forgeries in the region and recommend / implement appropriate actions to minimize occurrence of the same.
• Manage and control the activities of your direct reports and ensure that they are consistently appraised, motivated and performance is optimized.
• Monitor & control branch teller differences
• Responsible for monitoring stock of stationery items in the branch
• Data validation and control
• Supervision and overall responsibilities for BOO in terms of account openings, cheque book request, cards request and static data amendment

Qualifications & Skills

• Minimum university degree or equivalent with branch banking operations experience.
• High analytical and problem solving ability gained through professional & practical experience.
• Ability to work in a turbulent and un-predictable environment where responding and managing change is essential.
• Sound leadership, decision making and management abilities.
• Project management skills ranging from project planning to implementation.
• Strong negotiation, communication & inter-personal skills
• Management information / systems skills.

Application Closing Date
16th December, 2012

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note: When the page opens, at the Location drop down, select Nigeria - SCB and click Search, then click Branch Operations Manager - Asokoro Abuja