Club Lounge Manager at InterContinental Hotel - Lagos

What's your passion? Whether you're into ballet, cooking or reading at IHG we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. With a dynamic team and innovative service culture, we will offer our guests an authentic and enriching experience in the heart of one of the world's fastest growing cities.

Opening in 2013, InterContinental Hotel Lagos will be located on Victoria Island, the centre of Lagos home to the majority of foreign embassies and multinational companies, making it the perfect residence for business and diplomatic travelers. Built on an elevated terrain overlooking Lagos's port and the city below, the 19 storey hotel will offer uninterrupted, spectacular views of Lagos Skyline. InterContinental Lagos comprises of 358 well-appointed, elegantly decorated rooms and suites as well as a Club InterContinental floor. Guests will have access to an all-day dining restaurant, two specialty restaurants, room service and the pool bar for lighter meal choices and snacks. The lobby lounge and cocktail bar will be the perfect setting for casual meetings over coffee or drinks. InterContinental Lagos will also offer exclusive business and conference facilities including a state of the art ballroom with a foyer area, and several additional flexible meeting and breakout area.

Job Title: Club Lounge Manager

Location: Lagos
Job Number: LAG000017

As the Club Lounge Manager, you will ensure the smooth and efficient running of the InterContinental Club Lounge - catering to 72 Executive club rooms and Suites within the hotel. As such, you will be directly responsible for the satisfaction of all guests visiting ensuring standards are maintained as per the InterContinental Lounge standards. This diverse, challenging role will be based under Front Office and sets to provide an exclusive and personal experience to all our guests. As Club Lounge Manager, you will also be responsible for managing and motivating the team. You will actively guide and direct the whole team to ensure consistency of brand standards and a high level of performance and service delivery to all our guests.

Key responsibilities of the role include
In return we'll give you a generous financial and benefits package including duty meals, hotel discounts worldwide and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

Qualifications:

• Degree from a reputable institution in Social Sciences/ Arts or its equivalent
• Previous Management Experience is a must
• Experience working with budgets, forecasts and presentation is a must.
• Previous experience with dealing and resolving guest queries. Market knowledge and trends are key to this position.
• Excellent presentation, communication and organizational skills and the ability to multi task while working under pressure
• High level of English language skills both written and verbal.
• Previous IHG experience preferred but not mandatory.

Application Closing Date:
31st December 2012

Method of Application
Interested and qualified candidates should
Click here to apply online