Posted on Tue 17th May, 2016 - hotnigerianjobs.com --- (0 comments)
CA Global - Our client, African Export-Import Bank (Afreximbank) is a pan-African Multilateral Financial institution established in 1993, for the purposes of financing and promoting intra and extra African trade.
The Bank is currently hiring the below position based at their Headquarters in Cairo Egypt:
Job Title: Manager, IT Services (Business Applications)
Reference : SMF 3301 Location: Cairo, Egypt
Job Type: Full Time
Job Descriptions
The role of the position holder will be to develop, implement, manage, support, and administer all the bank’s software applications in line with business Service Level Agreements (SLA). These software applications currently include SAP ERP, SWIFT System, Quantum Treasury System, Ambit Capital Management System, Focus Market Risk System, Optimist Credit Management System, Operational Risk System, Salesforce Salescloud, Quickscore Performance Management System and the website.
The responsibilities of the role also include developing management information reports and managing SLAs with application service providers
Responsibilities
Develop, implement, manage and support all the Bank’s software applications including SAP ERP systems, SWIFT system and any other application integration as may be required for the efficient running of the business
Investigate, evaluate and recommend purchases of new tools and applications to address user needs
Plan and manage any new tool and application deployment
Maintain confidentiality with regard to the information being processed, stored or accessed on the network
Draft and Implement the ICT Disaster Recovery Plan in collaboration with the IT team. Ensure that critical applications, tools and data are available on the disaster recovery site at any time required
Document any necessary procedure related to software applications for reference
Anticipates software application problems and implement preventive measures
Investigate and install enhancements and operating procedures that optimize software application availability
Develop management information reports and dashboard using business objects, crystal report and other applicable tools
Design and manage data warehouse applications and tools
Manage Service Level Agreement (SLA) with application service providers
Actively manage the timely resolution of outstanding defects or issues impacting the business
Support the preparation of key presentations, strategy documentation and other documents
Handles request on application development for new and existing applications
Participate in software selection process
Investigate user problems, identify root cause, determine possible solutions, test and implement solutions
Any other duties as may be assigned by management
Requirements
Qualification and Skill:
Bachelor's degree in Computer Science, Information Technology or other relevant degree from a recognized University, a Master’s degree in a relevant field or a recognized professional qualification in lieu.
Minimum of 8 years’ experience as enterprise application support & solution development manager in a modern international ICT environment
Implementation and management experience of ERP Software (SAP and Oracle) very desirable
Demonstrated expertise in managing banking application support processes including application defect management
Demonstrated expertise in Solution architecture and system development life cycle
Strong analytical and problem solving skills
Working knowledge of system testing
Ability to develop customized software applications from functional specification
Knowledge of Agile development framework
Demonstrated experience in software application selection and implementation
Demonstrated experience in managing service level agreement with application service providers
Knowledge of business reporting tools such as business object, crystal report and reporting writing
Ability to communicate and function in a culturally diverse and change oriented setting
Excellent verbal and written communication skills in English. Knowledge of the Bank’s other working languages is an added advantage
Contractual Information:
Permanent
Willing and able to relocate to Cairo
Suitably qualified candidates from all African nationalities are encouraged to apply
Tax-free salaries paid in USD
Willingness to travel and to work long hours where required in order to achieve the Bank’s objectives
Note: CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions