Stanbic IBTC Bank Recruits Relationship Manager, VAF Sales

Stanbic IBTC Bank  - is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. 

Stanbic IBTC Bank is recruiting to fill the below position:

Job Title: Relationship Manager, VAF Sales
Job ID: 10238

Job Purpose

• To nurture relationships and optimize Sales opportunity for banks’ VAF current and potential clients through Business and Personal Banking relationship managers in branches and regions.
• Prospect for potential clients applying for VAF and give guidance in respect of structuring, repayment and processes particularly for Group transactions.
• Obtain new business from dealers and branches within assigned territories
• Cross sell to the client base through relationship with the other teams and division i.e. Commercial,  CIB, Wealth, HNI and other business units  

Key Responsibilities

• Interview customers applying for finance in an effective and professional manner
• Conduct transaction review meetings with customers with regards to structure, responsibilities, asset monitoring, insurance cover and other aspects of lease finance
• Ensure prudent application of new business margins to maximize returns
• Ensure that assets financed by the bank are adequately protected by means of proper pre & post disbursement conditions  of credit approval
• Explain, promote and sell VAF offerings and solutions that meet the financial needs of business and personal banking customers. Selling includes acquiring new business transactions
• Cross-selling bank’s products & services to new and existing customers. It includes mining existing customer data to identify expansion and/or additional VAF opportunities.
• Assist branch Relationship Managers and Account analysts on issues on VAF in the Personal and Business space
• Performing a liaison role between customers and back - office service fulfillment and credit functions.
• Accurately and efficiently processing customer mandates/ documentation requirements for banking facilities.
• Educating customers (internal & external) regarding the parameters and process flow governing VAF product offerings to ensure the correct customer behavior and product usage.
• Advice given to customers should benefit both the customer and Stanbic IBTC Bank. Wrong and unprofitable customer behavior should not be encouraged.
• Support customers in the completion of VAF application form /Letter and provision of supporting documents.
• Notify customers and RMs regarding the approval of credit loan facilities.
• Conduct a needs analysis to identify customer needs effectively when opening new accounts or giving product advice, in line with Financial Advisory and Intermediary Service Act license categories.
• Adhering to record keeping requirements as outlined by CBN and the Nigeria Financial Intelligence Unit (NFIU).
• Adhering to the prescribed turn-around time of VAF transactions

Key Performance Measures

• Nurture relationships to optimize sales opportunities with the banks current and potential customersn as well as vendors
• Conduct interviews with customers applying for finance in respect of structure and repayment
• Attend to customer enquires relative to asset finance
• Continually keep abreast of development of new products, changes to relevant legislations
• Ensure a good understanding of products process flow by RMs under purview
• Supervise the preparation of Offer letter, agreement and all related documents in the Business and Personal Banking space.
• Ensure customer meets all condition precedence as stated in the offer letter before effecting disbursement of asset.
• Ensure effective asset monitoring and control to ensure banks interest is protected
• Increased sales volume due to personal efforts as well as branch RM’s efforts.
• Retention of satisfied customers through continuous contact and visit.
• Deal with processing complaints promptly and effectively
• Ensure asset book quality by keeping within prescribed NPL to loan book

Application Closing Date
1st January, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online