Sales and Marketing Supervisors at a Furniture and Building Consultancy - Hamilton Lloyd and Associates

Hamilton Lloyd and Associates - Our client is young and dynamic furniture and building consultancy with key focus on structures, interior designs, sales and supply of premium building materials and equipment. Due to expansion; Our client seeks to fill the position below:

Job Title: Sales and Marketing Supervisor

Location: Lagos
Reports to: Head of Sales

Job Summary

• To ensure all customer relations, sales and marketing activities are in line with company policies; and supervise sales officers.

Responsibilities

• Overall responsible for activities of sales in head office.
• Work with head of Sales and other branch supervisors.
• Provide current and prospective customers with information about products sold by the company in the areas of pricing, usage, benefits, durability, quality and availability.
• Ensure that the department maintains an up-to-date price and stock position of all company’s products.
• Ensure both new and old team members are adequately trained in the manner and procedure that aligns with the comapany.
• Take order and final invoices as necessary.
• Ensure key performance indices (KPI) including sales target of team members are realized.
• Maintain data on competitors and manage price wars with customers.
• Verify and document changes in customer requirements and update management on new trends in consumer behaviour in the marketplace.
• Ensure team understands the correct interpretation of the company’s condition of sale.
• Assign and coordinate the job functions of Team Members.
• Manage Marketers (Freelance), check every 48hrs that their report are up to date.
• Ensure all members of the team are updated about any new standard operating procedure.
• Also work with HR to ensure SOPs are updated every six (6) months.
• Identify gaps in product demand and supply and inform management of such gaps in a bid to be ahead of competitors.
• Scrutinize all documents and information supplied by customers and analyze questionnaires to ensure that customers’ needs are met.
• Plan and conduct effective customer follow up and assign staff for follow-up.
• Attend to all customer grievances and manage such in line with company’s policies.
• Ensure that routine and recurring administrative duties associated with departmental functions of the company are carried out.
• Show commitment to personal development in ways deemed important by management.
• Other duties as assigned.

Job Requirements

• Bachelor's degree in Marketing and or relevant course. Graduate with drive for sales.
• 4 -5 years’ working experience preferably in sales, marketing, or business development environment.
• Experience in real estate and furniture companies is essential.
• Strong interpersonal and communication (both written and oral) skills.
• A positive, confident and determined approach.
• Ability to work both independently and as part of a team.
• Ability to use own initiative, manage time effectively, work accurately and quickly under pressure and meet deadlines.
• Effective influencing and negotiating skills.
• Ability and drive to sell.
• Demonstrate creativity and good business acumen.
• Strong analytical and problem solving skills.
• Ability to manage and prioritize a busy workload.
• Excellent IT skills, particularly in Microsoft Office.
• Strong leadership and supervisory skills.

Application Closing Date
21st June, 2016

Method of Application
Interested and qualified candidates should send their application letter and CV's to: [email protected] kindly make the subject of the mail the job title

Note: Only successful candidates will be contacted.