General Electric Energy Infrastructure is looking to recruiting five (5) Quality Program Manager to be based in Lagos Nigeria. Bachelors degree in Engineering and Minimum of 5 years experience in services and related operations is required for this job.
Job Number: 119758
Business: GE Energy Infrastructure
Business Segment: Energy Infrastructure - Energy Services
About Us Power Services is part of the Energy Services Business under General Electric that provide technical consultation services, installation & maintenance services, outage field services, repair services, refurbishments, upgrades of GE power plant equipments over 200+ locations around the world.
Position Title: Quality Program Manager 5
Career Level: Experienced
Location: Lagos, Nigeria
Relocation Expenses: None
Role Summary/Purpose The Quality Operations Manager will work closely with the Traditional Quality Organization and the Africa, India & Middle East Region management team and on-site field engineers to drive operational processes excellence and compliance, with targets for customer fulfillment, Cost of Quality reduction and consistent execution.
Essential Responsibilities * Manage Outage Readiness Review process and craft labor quality management engagement
* Conduct periodic quality audits, leadership observations, follow-up on audit findings and use Continuous Improvement to improve processes
* Assist operations team to execute on the process and quality control strategy, outage readiness reviews, outage tracker compliance and outage risk assessments
* Process Owner/Writer on applicable Work Instructions (WI) and implementation of Power Services field technical procedures
* Manage Customer Issue Resolutions (CIR), Continuous Improvement – RCA/NCA and Corrective actions (RCA/CA) and drive eWarranty cases
* Support the development of Quality Control Plans and Strategies
Qualifications/Requirements * Bachelor's degree in Engineering
* Minimum 5 years experience in services and related operations
* Strong customer service mindset
* Proven ability to lead in a global environment
* Exceptional communication and team building skills
* Demonstrated leadership, organizational and planning skills
* Must be able to travel within the region. (50%)
Desired Characteristics * Knowledge of Power Services information systems
* Green/Black Belt certified (GE Employees Only)
* Field Engineer Program or Direct Hire Program Graduate
* Perferred location is Dubai but Africa, India & Middle East locations will be considered
* Position can be offered at a different band and will be based on experience of the candidate.
* "Posting is for LPB however, SPB considered for right candidate".
How To ApplyClick Here To Apply Online