Client Services Representatives/Marketers at Orb Solutions

Posted on Mon 12th Sep, 2016 - hotnigerianjobs.com --- (0 comments)

Orb Solutions, an IT - Technology Company in the heart of Ikeja, which delivers integrated solutions that make tangible business results and drive client profitability.

We are recruiting to fill the position below:

Job Title: Client Services Representative/Marketer

Location: Lagos

Position Overview

We have an excellent opportunity, with an immediate start, for a personable and upbeat candidate who is able to excel in a performance driven environment.
The ideal candidate must demonstrate unmatched interpersonal skills and be able to become the ‘face’ of the company for the client.
He/She must be able to apply a personal touch to all client interactions.
You will be involved in all aspects of the marketing mix. Supporting the team with all initiatives including: copy-writing, driving sales, product reviews, report writing, and aspects of client services.
Objectives include increasing brand perception, building awareness of product/service/solution benefits, and ultimately generating revenue and loyalty within the B2B industry.

Required Tasks

Engage within the targeted audience in a professional and welcoming manner, and determine qualification status
Align clients’ needs with product and service offerings
Create lead generation for high profile clients
Creating and distributing creative materials for quarterly drives and incentives
Provide exceptional customer support & client care
Coordinating the development, communication and procurement of introductory merchandising materials for existing and new item launches

Qualifications

Experience in B2B and B2C marketing, client relations, customer support, client care, customer service or related fields dealing with the general public is an asset (minimum 2yrs)
HND/BA/Bsc
Excellent organizational, presentation, verbal and written communication skills
Excellent skills in MS Office applications
Strong internal and external customer focus
Creative thinker with an ability to think “outside of the box”
Applicant must be organized and able to manage multiple projects with various deadlines, specific time constraints and conflicting priorities
Readiness to travel (national or international, as required)

Ideal candidates should have the following skills/experience:

2 - 3 years previous sales/marketing experience
Client liaison and being the initial point of contact for all inbound enquiries
Assisting with the creation of design briefs and marketing materials.
Identifying new business opportunities
Coordinating, develop and delivering communication plans/messages for B2B audience – including copy-writing, reports and proofreading
Experience of delivering business objectives through commercially driven marketing strategy
Strategic sales and marketing thinking coupled with the ability to clearly understand a client’s business problem, design and deliver a long-term solution
Proven ability to grow a high complex and highly demanding account, deliver a commercially successful client programme sustainably, and retain clients.
Evidence of leading, motivating and inspiring a team, ensuring high quality delivery through effective management
Perform other duties assigned

Application Closing Date
21st September, 2016.

How to Apply
Interested and qualified candidates should forward an up-to-date copy of their CV's to: [email protected]

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