Service Engineers at Peoplesource Consulting

Peoplesource Consulting - Our client is a part of the Sub Sahara Africa Cluster (SSA) of a leader in the global packaging market. It is responsible for West Africa and consists of more than 20 countries within its market including Senegal, Ghana and Cameroun. We are currently looking to help our client fill the role of Service Engineer.

We are recruiting to fill the position below:

Job Title: Service Engineer

Job ID: PTPFSE 01
Location: Nigeria
Department: Sales Maintenance Unit
Report to: Sales Management and Marketing & Product Management Director
 
Job Descriptions

• The incumbent will be involved in executing preventive maintenance activities in line with the organisation’s global standard procedures and reinstate equipment into production environment according to defined expectations.
• The successful candidate will be part of a team but the majority of the time will be spent out working with customers.
• To be successful in this position the he/she must enjoy to work independently, remotely and to travel a lot, sometimes working outside of regular working hours (evenings and weekends), based on customer needs.
• He/she must have strong personal drive and interest in self-development. This position offers opportunities for a future long term career (even internationally), in a sustainable and mature market in a global company.

Key Role and Responsibilities

• Execute installation tasks, assembling machines and conveyers.
• Execute preventive maintenance activities in line with Company’s global standard procedures and reinstate equipment into production environment according to defined expectations.
• Execute timely reporting of all discovered Technical Issues according to the QTIM processes.
• Execute installation of relevant rebuilding/upgrade kits according to procedures and reinstate equipment into production environment according to defined expectations.
• Inform relevant Company’s staff about ongoing service activities as well as of any issues affecting the customer or the quality of the Company’s service. Inform about any business opportunity discovered at the customer through the relevant channels.
• Act as an ambassador for the Company at all times, ensuring and promoting good working relationships with the customer and that company’s reputation is sustained.
• Execute and complete all relevant reports in an accurate and timely way. Distribute reports according to existing procedures and ensure that proper handover is done.
• Execute all work in accordance with Company and Customer safety regulations and requirements. Execute all work in accordance with Company’s standards and requirements regarding product quality and food safety. Escalate all discovered food safety, quality assurance and regulatory issues.

Required Working Relationships:

• A Service Engineer is in regular contact with customers, colleagues, Key Account Managers, Team Leader and FSO Area Manager.

Job Attribute
Qualifications

• Mechatronics/polytechnical training (vocational education at university level or equivalent is a must have.
• Computer skills (Office skills).
• Automation and Process

Work Experience

• Installations, maintenance and/or service work.
• Technician, Service Engineer from another company, Development Engineer

Competences
Required Functional Competences:

• TS Maintenance Execution
• TS Installation
• QT Quality Culture
• TS Basic Occupational Health & Safety
• TS Production Equipment Functionality
• TS Production Lines
• TS Portfolio Knowledge
• TS Food Safety

Behavioural Competences:

• Strong personal drive and interest in developing yourself is required.
• High integrity and ability to lead self
• Suitable candidates must have proven mechanical skills and to work both supervised and independent.

Other Skills

• English (proficient level), local languages to be specified as well as the French Language is a must have.
• Additional languages used as needed in the specific market

Job Dimension

• As above
• Any other tasks assigned by your Manager

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their applications and CV's to: [email protected] quoting job reference.