SME Relationship Manager at Standard Chartered Bank - Apapa

Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.
 
We are recruiting for the position of:

Job Title: SME Relationship Manager Apapa
Job ID: 372984
Job Function: Consumer Banking

Job Description

• Acquisition and managing of SME customer relationships through pro-active and consultative approach and detailed understanding of existing customers’ businesses to enhance liabilities and revenues. The holder is to be the link between strategic and tactical / operational roles in the business.
• Acquisition of profitable new customers for SME banking business through the creation, development and maintenance of high quality advisory relationships that includes effective consultative selling and creative restructuring of financial solutions (within segmentation boundaries).
• Achieve budgeted growth in SME Banking within agreed and approved business risk parameters.
• Deepen and secure existing and new business relationships through the analysis of needs and provision of products and services.
• Creatively tailor products to meet individual and customer needs.
• Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
• Manages credit quality standards through effective management of risk according to the PDDs, Departmental Operating Instructions (DOI) and other SCB/SME policies.
• Maintain accurate and up-to-date records of all actual and attempted customer interactions.
• Conduct customer meetings that have defined call objectives, desired outcomes and a well-constructed plan.

Key Roles & Responsibilities
The role holder is primarily responsible for driving profitability and volume growth both from New to Bank and Existing to bank relationships by proactively engaging the customers, understanding and meeting their needs with the full range of CB solutionsespecially SME solutions

Qualifications & Skills

• Minimum qualification - Tertiary qualification not lower than 2nd class .
• Relevant professional qualifications are added advantage.
• Banking experience is an advantage 5 -7 years depending on Job grade).
• Sound relationship and leadership skills; firm grasp of SME Banking and Trade/FX products, policies and procedures is critical for Team Leader roles
• Sound relationship skills, credit, sales and management skills.
• Strong in analytics and numerate.

Application Closing Date
11th March, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

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