Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Owlman PRS Job Recruitment (5 Positions)

Sundry Foods Limited Trainee & Exp. Job Recruitment (4 Positions)

LifeBank Job Recruitment (10 Positions)

The Advancement Place Job Recruitment (4 Positions)

Lopterra Services Limited Trainee & Exp. Job Recruitment (6 Positions)

Lifemate Nigeria Limited Job Recruitment (3 Positions)

Bukka Hut Restaurant Job Recruitment (8 Positions)

Watu Credit Limited Job Recruitment (4 Positions)

Westfield Consulting Limited Job Recruitment (3 Positions)

Bethel Mind Recruits Job Recruitment (3 Positions)

TGI Distri Limited (a TGI Group Company) Job Recruitment (3 Positions)

International Medical Corps (IMC) Job Recruitment (3 Positions)

BethelMindRecruits Job Recruitment (3 Positions)

Pharma Ethics Limited Job Recruitment (3 Positions)

Save the Children Nigeria Job Recruitment (6 Positions)

mDoc Healthcare Job Recruitment (8 Positions)

Search for Common Ground (SFCG) Job Recruitment (4 Positions)

Coca-Cola Hellenic Bottling Company (HBC) International Leadership Trainee Program 2024

Elizade University Job Recruitment (20 Positions)

SPIE Oil & Gas Services Job Recruitment (8 Positions)

Hilton Worldwide Job Recruitment (3 Positions)

Paras Energy Job Recruitment (8 Positions)

Plan International Job Recruitment (13 Positions)

Association for Reproductive and Family Health (ARFH) Job Recruitment (3 Positions)

OnePyramid Consulting Limited Job Recruitment (3 Position)

Ohan Corporate Services Job Recruitment (4 Positions)

New Private Medical Diagnostic Centre Job Recruitment (5 Positions)

Zojatech Limited Graduate & Exp. Job Recruitment (6 Positions)

Beacongate Limited Job Recruitment (5 Positions)

Jibs-Ray Nigeria Limited Job Recruitment (3 Positions)

Khenpro Global Services Job Recruitment (9 Positions)

Amaiden Energy Nigeria Limited Job Recruitment (4 Positions)

Nestoil Limited Job Recruitment (7 Positions)

Yardoak Project Graduate & Exp. Job Recruitment (4 Positions)

HR-Light Consult Job Recruitment (4 Positions)

Fadac Resources and Services Limited Job Recruitment (9 Positions)

Roducate Limited Job Recruitment (3 Positions)

IO Furniture Limited Job Recruitment (5 Positions)

Scrapays Plc Job Recruitment (4 Positions)

Babban Gona Farmer Services Nigeria Limited Job Recruitment (3 Positions)

Schlumberger Limited Job Recruitment

Alfred and Victoria Associates Job Recruitment (7 Positions)

TotalEnergies Nigeria International Masters Degree Scholarship 2024

Advantage Health Africa Job Recruitment (4 Positions)

Odixcity Consulting Job Recruitment (9 Positions)

Agurate Online Limited Job Recruitment (4 Positions)

HR-EX Consulting Job Recruitment (7 Positions)

Kennedia Consulting Limited Job Recruitment (4 Positions)

Goldplates Feast House Job Recruitment (4 Positions)

Prestigious Consulting Group Job Recruitment (4 Positions)


Network Operations Manager at e.Stream Networks Limited

Posted on Wed 11th Oct, 2017 - hotnigerianjobs.com --- (0 comments)


e.Stream Networks Limited, an ISO9001 Quality Certified company is a licensed broadband communications provider dedicated to providing suitable connectivity solutions for businesses.With over a decade in the ICT sector and presence all over Nigeria, we leverage on providing a unique combination of industry experience and expertise in our service offering to all our clients across the country.

We are recruiting to fill the vacant position below:

Job Title: Network Operations Manager

Location
: Nigeria
Reports to: GM Technical

Job Purpose
  • Responsible for managing the network operations team in-order to deploy quality service, maintain 99.9 % service availability and provide proactive network efficiency by delivering prompt service support at 1st and 2nd level of escalations.
  • Services to be deployed and supported are Internet and VPN which are deployed via various last-mile access technologies such as VSAT, Optic Fiber, Microwave Radio, Wifi and Outdoor 4G LTE.
Duties and Responsibilities
Strategic Insight and Integration:
  • Provide clear direction on all Operational Process and Procedures (both tactical and strategic goals) for an efficient network operations.
  • Development and adhering of standard operating procedures for deploying all our products and services.
  • Develop the unit annual budget and providing inputs to the departmental annual budget.
  • Provide technological innovation to deploy more services which are cost effective.
  • Keep abreast with latest happenings in Last-mile access technologies.
  • Attend project & departmental meetings
Technical / Analysis and Problem Solving:
  • Ensures eStream services are deployed in accordance to the quality standard and specifications.
  • Ensures proactive monitoring of all services to deliver 99.9% availability.
  • Ensures that there is no course to revisit sites deployed within 6months.
  • Provide proactive technical solutions on network issues escalated to the 2nd level.
  • Ensures 90% implementation of the annual maintenance plan
  • Ensure all resolvable issues (within control) are resolved within the specified OLA time.
Leadership:
  • Ensure team maintains and updates knowledge base related to supported technologies and applications
  • Manage Regional Field Service engineers for optimal network operations.
  • Team lead special deployment projects.
  • Regular training of Service Desk team members for effective 1st level troubleshooting
  • Regular coaching of direct reports
Interpersonal, Relationship Management & Collaboration:
  • Establish and maintain good working relationships with other departments, teams and Clients.
  • Liaise with 3rd party vendors in delivering quality service.
Communication:
  • Provide and present company wide Weekly Operational Status reports including Service Deployment Report to all stake holder.
  • Escalate 3rd level issues (not within control) to OEM’s; 3rd party providers and SM Network Planning & Optimization.
Customer Focus:
  • Ensure adherence to customer specification and SLA
  • Prompt resolution of 2nd level issues and some 3rd
Financial Management:
  • Develop annual budget for the department
Requirements
Education & Work Experience:
  • Bachelor's degree in Information Technology, Computer Science, Electrical Electronics Engineering or related field
  • Minimum of 7 years work experience in a relevant role.
  • At least 5 years’ experience in an ISP environment deploying Microwave radio, VSAT Links and Wifi Solutions.
  • Affiliation with 2 relevant professional bodies.
Competency, Skills & Certifications:
  • Project Management Training (PMP)
  • GVF 510 Certification
  • CWNA Certification
  • iDirect IOM (or similar training)
  • MTCNA / CCNA - Cisco.
  • Strong RF Technology Skills - Aviat, Dragon, Cambium, Mikrotik, Ubiquiti.
  • VSAT technology Skills - iDirect Technologies.
  • Leadership, Relationship & People Management
KPIs:
  • Ensure all deployment are done within 7days.
  • Ensure Quality of deployment meets 100% eStream standard.
  • Ensure a weekly record of 99.9% of network availability.
  • Ensure all 1st and 2nd level escalation are done within agreed SLA
  • Ensure 20% cumulative quarterly cost savings on all deployment.
Working Conditions:
  • The incumbent may be required to sit in cold (air conditioned) rooms for a long time.
  • The incumbent may be required to travel out of station often.
Physical Requirements:
  • This position does not require any physically demanding task. However, the incumbent should be physically fit to withstand the mental demands.
Direct Reports:
  • Team Lead, Service Deployment
  • Regional Field Engineer
  • Power Technician and Riggers
  • Shift Engineers
Application Closing Date
13th October, 2017.

Method of Application
Interested and qualified candidates should:
Click here to apply online

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *