Etisalat's vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel
Etisalat Nigeria is recruiting to fill the below position of:
Job Title: Manager Business Continuity
Location: Lagos, NG
Job Summary
Execute approved IT disaster recovery (DR) plan and continuously identify, evaluate and proffer mitigating actions with regard to potential risks to business continuity across multiple dimensions - such as infrastructure, controls, regulatory requirements, support agreements and resourcing - from an IT standpoint.
Principal Functions
Oversee business continuity/ contingency planning efforts within the IT function with a major focus on assuring the adequacy of contingency plans for critical business applications to maintain continued operations, protect assets and mitigate loss in the event of a disruption
Work with other functional areas of the business to enhance contingency plans and mitigate the effects of a technology system or application failure or problem in order to ensure that business units are able to continue managing the firm's assets, satisfying regulatory obligations and maintaining presence in the marketplace
Document IT DR planning and train all employees to achieve awareness and understanding of the IT Business Continuity Planning process
Co-ordinate and manage all activities related to IT DR plans
Manage service restoration in the event of a disaster and liaise with the Enterprise Business Continuity management team and related functions providing complementary services
Guarantee that IT DR plans are up-to-date and associated activities executed timely as per roadmap
Co-ordinate stakeholder participation in IT DR planning and work with the Chief Information Officer (CIO) to prioritize the recovery of critical IT systems
Lead the execution of regular business impact and technical assessments, training, tests, and exercises
Co-ordinate the day-to-day ownership and resolution of IT DR plan issues which arise in connection with other business units, including any referral or escalation
Manage the IT DR programme respources and provide support to the IT disaster recovery audits
Define the principles and procedures necessary to support or reconstitute essential business functions after a catastrophic event
Implement and monitor arrangements such as regular data back-ups, secure data archives, back-up restoration, secure on- and off-site storage of back-up media, and provision of alternative IT processing facilities, networks, etc
Evaluate the overall IT DR programme and state of readiness of IT in relation to DR
Ensure implementation of the IT strategy and plans within implementing operations and enforce IT DR best practices
Manage business continuity through enforced standards of document management for requirements, analyses, designs, implementation and operations
Act as the primary responsibility for defining and enforcing IT DR plans, policies and procedures
Enable and champion an IT DR plan service culture
Ensure periodic reviews and tests of established business continuity plans and procedures, reporting findings to management and making recommendations for improvement as needed
In the event of a severe/ catastrophic incident:
Support the assessment of the impact of the incident effect on business
Mobilize the IT DR team to the alternative business recovery site
Guarantee that information, e.g back-up tapes, are made available in the alternative data centre
Implement the operational response to an incident
Communicate with and take direction from the CIO and Crisis Management Team in emergency situations
Co-ordinate the IT DR in line with the activities defined in the IT DR management checklist
Educational Requirements
First degree in numerate or technology discipline, e.g Engineering, Computer Science, Mathematics, etc
Postgraduate/ professional qualification in related fields will be an added advantage, e.g Solutions Life Cycle certifications in IT or telecoms best practices such as Microsoft Solutions Framework (MSF), Microsoft Operations Framework (MOF), Rational Unified Process (RUP), IT Infrastructure Library (ITIL), Project Management, ISO 20000, SIX SIGMA, COBIT or ETOM, IT Governance, IT Audit, IT Architecture and the CMM
Experience, Skills & Competencies
Between five (5) and eight (8) years directly relevant post-NYSC work experience preferably in GSM and 3G, with at least most recent three (3) years in a supervisory role
Ideal candidate must be able to demonstrate competencies in the following areas:
Strong analytical, organization and decision-making skills
Ability to work productively and stay calm under pressure experience
Experience in risk management
Good project management, people management and negotiation skills