IELTS Administrator at British Council

The British Council is looking for a suitably qualified and experienced individual to join the organization as IELTS Administrator.

Job Title: IELTS Administrator

Location: Lagos

Purpose of job:
To support Examination Services in Nigeria in delivering IELTS exams and to maintain them at the highest professional standards as set out in the British Council’s EQS (Examination Quality Standards) and by the IELTS Partners.

Context and environment: (e.g. dept description, region description, organogram)
The post holder will lead of a team of 3 who administer the growing IELTS Exams business ensuring quality and compliance as well as control of income and expenditure to deliver on target. Delivery will be in Abuja with approximately two sittings per month, and four other centres around Nigeria once a month.

Main Duties and Responsibilities:
As IELTS Administrator the post holder will be line managed by the Country Examinations manager (CEM). She/he will be responsible for:

Overseeing the taking delivery of examinations materials and checking them prior to exams commencing, packing and returning scripts daily, maintaining logs appropriately.

Test delivery
Delivering IELTS on test days as part of the IELTS team which includes Supervision of venue staff

Post-test administration for IELTS examinations
Using up-to-date knowledge of PSN and IWAS/ESOLCOMMS to generate test report forms and jagged profiles

Stock keeping for IELTS materials
Maintaining logs of preparation materials

IELTS Venue Staff and Clerical Markers Management
To lead on recruitment, training, monitoring of IELTS venue staff and clerical markers

IELTS Examiners
To assist IELTS Manager in the recruitment, training, monitoring and management of IELTS examiners for Abuja

Budget Management
To assist CEM and IELTS Manager in planning IELTS activity and then assist on monitoring and managing income and expenditure to agreed targets.

Finance
To record income correctly on the FABS system and in a timely manner.

Experience

• Dealing with customers and enquiries in a service environment.
• Data entry and administrative duties.
• Line management or leadership of a team of people.
• Working quickly and accurately to tight deadlines.
• Experience of training groups of people.

Qualifications

• Higher education to first degree level or equivalent. A qualification in examination administration.

Application Closing Date
8th August, 2013

Method of Application
Please read through the IELTS Administrator profile. Download and complete the British Council application form. To help you understand and complete the application form, read through the ‘How to complete the application’ document on the jobs page. Listed within the role profile document, you will find a number of listed ‘behaviours’ and ‘skills and knowledge’. Evidence against those criteria will need to be provided in your role application form. To help you understand those criteria, we have provided a ‘behaviours’ and ‘generic skills’ dictionary at the top of the jobs page.

Completed application forms should be sent to [email protected] no later than Thursday 8 August, 2013. Please ensure the subject of your mail is “IELTS Administrator”.

Only applications received on the British Council application form will be considered and only short-listed candidates will be contacted.