Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
BethelMindRecruits Job Recruitment (3 Positions)

Pharma Ethics Limited Job Recruitment (3 Positions)

Save the Children Nigeria Job Recruitment (6 Positions)

mDoc Healthcare Job Recruitment (8 Positions)

Search for Common Ground (SFCG) Job Recruitment (4 Positions)

Coca-Cola Hellenic Bottling Company (HBC) International Leadership Trainee Program 2024

Elizade University Job Recruitment (20 Positions)

SPIE Oil & Gas Services Job Recruitment (8 Positions)

Hilton Worldwide Job Recruitment (3 Positions)

Paras Energy Job Recruitment (8 Positions)

Plan International Job Recruitment (13 Positions)

Association for Reproductive and Family Health (ARFH) Job Recruitment (3 Positions)

OnePyramid Consulting Limited Job Recruitment (3 Position)

Ohan Corporate Services Job Recruitment (4 Positions)

New Private Medical Diagnostic Centre Job Recruitment (5 Positions)

Zojatech Limited Graduate & Exp. Job Recruitment (6 Positions)

Beacongate Limited Job Recruitment (5 Positions)

Jibs-Ray Nigeria Limited Job Recruitment (3 Positions)

Khenpro Global Services Job Recruitment (9 Positions)

Amaiden Energy Nigeria Limited Job Recruitment (4 Positions)

Nestoil Limited Job Recruitment (7 Positions)

Yardoak Project Graduate & Exp. Job Recruitment (4 Positions)

HR-Light Consult Job Recruitment (4 Positions)

Fadac Resources and Services Limited Job Recruitment (8 Positions)

Roducate Limited Job Recruitment (3 Positions)

IO Furniture Limited Job Recruitment (5 Positions)

Scrapays Plc Job Recruitment (4 Positions)

Babban Gona Farmer Services Nigeria Limited Job Recruitment (3 Positions)

Schlumberger Limited Job Recruitment

Alfred and Victoria Associates Job Recruitment (7 Positions)

TotalEnergies Nigeria International Masters Degree Scholarship 2024

Advantage Health Africa Job Recruitment (4 Positions)

Odixcity Consulting Job Recruitment (9 Positions)

Agurate Online Limited Job Recruitment (4 Positions)

HR-EX Consulting Job Recruitment (7 Positions)

Kennedia Consulting Limited Job Recruitment (4 Positions)

Goldplates Feast House Job Recruitment (4 Positions)

Prestigious Consulting Group Job Recruitment (4 Positions)

Sun King (Formerly Greenlight Planet) Job Recruitment (4 Positions)

Coca-Cola Hellenic Bottling Company Job Recruitment (8 Positions)

Moniepoint Incorporated Job Recruitment (7 Positions)

DMOT Enterprises Job Recruitment (3 Positions)

Excel and Grace Consulting Job Recruitment (13 Positions)

MPI Group Job Recruitment (8 Positions)

Givanas Group Job Recruitment (9 Positions)

Golden Oil Industries Limited Job Recruitment (3 Positions)

Global Profilers Job Recruitment (13 Positions)

Repton Group Job Recruitment (6 Positions)

Medecins Sans Frontieres (MSF) Job Recruitment (5 Positions)

FinTrak Software Company Limited Job Recruitment (3 Positions)


General Manager, Regional Operations (East) at MTN Nigeria

Posted on Tue 17th Jul, 2018 - hotnigerianjobs.com --- (0 comments)


MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the vacant position below:

Job Title: General Manager, Regional Operations (East)

Location:
Nigeria

Job Description
  • To operationalize and implement MTNN’s regional operations strategy within the regional environment and ensure that regional sales targets and service levels are achieved.
  • To drive compliance and enhance MTNN’s coporate image and reputation by driving/championing the External Management Stakeholder Strategy.
  • Drive an increase in Shareholder return by ensuring that ROM Processes are aligned to achieve all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
  • Regularly monitor and review resources of the region ensuring they are allocated and utilized in a cost effective and financially disciplined manner and in line with budget provisions.
  • Develop annual regional budgets (OPEX and CAPEX) and provide firm budget management to maintain costs and reduce loss from regional operations.
  • Assess resource requirements for the region, guide and influence the long term financial view of the organization provide input into the overall business planning.
  • Champion/Sponsor the review of Business Processes (headcount, process optimisation, business optimisation etc), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
  • Champion Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy
  • Drive effective execution of regional operational and business plans consistent with the vision, mission,core values and strategic plan of MTNN, and coordinate resources to ensure their proper execution.
  • Facilitate and champion campaigns to exploit market opportunities that reflect and align with MTN’s innovative brand, leadership and philosophy.
  • Provide information to the customer regarding appropriate policies, procedures and operating practices; as well as competitor activities.
  • Liaise with marketing division to drive key brand propositions within the regions
  • Communicate MTNN value propositions to regional markets via appropriate media
  • Drive an increase in MTNN’s Net Promoter Score
  • Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
  • Facilitate the execution of the ROM Governance Structure and escalate variances promptly to the Sales & Distribution Executive.
  • Identify and implement innovative, disciplined, and continuously improving business processes and systems in the region.
  • Evaluate need and recommend opportunities for business development and expansion in the region.
  • Develop weekly/monthly reports to track metrics/measures and monitor regional performance to ensure achievement of set targets.
  • Review and evaluate regional performance on a continuing basis and provide direction for modification of systems and/or implementation of new systems.
  • Support, communicate, reinforce, and defend the vision, mission, values, philosophy and culture of the organisation.
  • Establish processes/standards and evaluation of systems and technologies with regards to customer experience.
  • Anticipate and effectively deal with issues that could enhance the region's opportunities or adversely impact business results.
  • Proactively identify, evaluate, mitigate and report on compliance, regulatory and reputational risks across the region.
  • Coordinate liaison between staff in the region and ensure effective information and resource sharing to achieve desired objectives.
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Develop framework for technical and commercial knowledge transfer and establish same as a key component of the employee performance management system within the Business Development Department.
  • Provide leadership and direction in the operations, leading team to deliver on respective business targets and improve overall performance of the region. Identify, evaluate and track the development needs and performance of staff within the department, providing opportunities for staff to build on the company’s investment in their training and improve productivity.
  • Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
  • Coach and train regional team members to ensure the understanding of the objectives and goals of the region. Drive awareness of the set targets/requirements and regularly review their training needs.
  • Support organisational employee awareness on Compliance and Stakeholder Management - including providing regular training to employees on compliance & stakeholder management matters and promoting/enhancing a strong telecom-wide compliance & stakeholder management culture etc.
  • Promote a sustainable organizational culture that enhances employee productivity and oversee the management of the year on year performance of all dimensions of the Group Culture Audit.
  • Implement Government Relations Strategy for the region in alignment with MTN Nigeria’s business direction to guarantee license to operate and business sustainability.
  • Establish and maintain effective corporate relationship with key stakeholders and decision makers in the executive and legislative arms of government to effectively channel the goals and desires of MTNN. Furthermore, maintain positive relationships with local, state and federal government representatives, community leaders, and other external stakeholders as necessary in the overall management of the region to ensure harmonious relations are maintained.
  • Develop and maintain a strong ethical relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) to ensure the long term viability of the business.
  • Participate in relevant stakeholder forums aimed at developing/reviewing policies/statutory laws – ensure MTN’s views are appropriately represented.
  • Deliver business value through partnership with MTNN’s Ecosystem Partners and customers to enhance MTN’s Corporate Brand.
  • Develop strategies and champion customer centric culture across the organization and develop/reform relationships with MTNN’s internal and external customers to transform the MTNN’s revenue - Build and maintain relationships with customer groups.
  • People Management Responsibilities: o Recruit and hire staff in the region (as authorised by the Chief Operating Officer) and in collaboration with the functional head. o Drive employee engagement across the region. o Role model the 4 Vital Behaviours and COS. o Provide career development for direct reports (counselling, coaching, identify KPA’s, career planning, goal setting, knowledge transfer, mentoring, etc.).
  • Determine training needs and identify training courses for individuals and teams.
Job Condition:
  • Normal MTNN working conditions
Experience & Training
  • First degree in related discipline / Masters advantageous
  • Fluent in English and language of country preferable
  • Possession of a post graduate degree in a relevant discipline will be an added advantage.
  • Minimum 12 years working experience which includes:
  • Senior management track record of 3 years or more
  • 3 years’ experience in relevant industry/sector (FMCG/ Telecommunications/ Retail Banking/ service industry context)
  • Experience working in a global/multinational enterprise (understanding emerging markets advantageous)
  • Worked across diverse cultures and geographies
Minimum Qualification
  • BA, B.Ed, B.Eng, B.Sc, B.Tech, HND or LLB
Application Closing Date
25th July, 2018.

How to Apply
Interested and qualified candidates should:
Click here to apply online

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *