Huawei Technologies Nigerian Job Vacancies - (6 positions)

Huawei Technologies is a leader in providing next generation telecommunications networks for operators around the world. The company is committed to providing innovative and customized products, services and solutions to create long-term value and potential growth for its customers.

Huawei’s products and solutions cover wireless products (HSDPA/WCDMA/EDGE/GPRS/GSM CDMA2000 IxEV –DO/CDMA2000 IX WiMAX) “core network products (IMS, Mobile Soft switch, NGN), network products (FTTx, xDSL, Optical, Routers, LAN Switch)” application and software (IN, mobile data service, BOSS), as well as terminals (UMTS/CDMA) Major products are based on Huawei’s self-designed ASIC chips and shared platforms to provide high-quality and cost-effective products and solutions with quick response.

Huawei’s products are deployed in over 100 countries, and serve 28 of the world’s top 50 operators, as well as over one billion users worldwide. For more information, please visit: www.huawei.com

The vacant positions are as follows:

1.)  MS Transition & Solution Expert (SME)

Department: Managed Services Department

 

Work Location: West Africa Region (Mention as per the location requirement)

Responsibilities:

• As Subject Matter Expert (SME) to provide support for MS deliver/ projects in Establishment Transition and/or Transformation. Ensure the delivery strategy and delivery strategy and directive alignment, and to build a strong and sustainable MS operators. Servicer
• Manage and/or coordinate a matrix team for MS transition deliverablesproducts; including change communications, Service Operations. Services Operation processes design. Service KPI and SLAs, project governance model, OSS system and tools development and implementation, HR team with Terms & Conditions of Service, and Contract Management, and Training team
• Provide support in Processes Improvement Design and Implementation including training operators and help desk teams as need
• Provide support for regional MS bidding projects. Participate in senior customers’ meetings and presentation, Due Diligence exercise, contract negotiation and risks review
• Consolidate support the preparation of training material and case studies to share with the MS organization and facilitate knowledge transfer sessions

Requirements:

• 6-8 years of telecom industry experience including experience for Managed Services Project Transition & Delivery in telecom
• Telecom Operator Experience will be added advantage
• Transition Project Experience including Transfer Management (People & Asset Transfer). OSS/IT Tools Readiness, Process Design is a must for project delivery with at least 2-3 Telecom BSS/ IT Projects successfully delivered
• Excellent project management experience with good track record. Candidates possess full working of PMP or equivalent eTOM, ITIL or TL 9000
• Bachelor’s Degree.
• Energetic and logical thinking, be able to travel occasionally with and work overseas.
• Mature and positive attitudes; possess good interpersonal communication skills, able to work well in a fast-paced, multi-culture dynamic environment
• Excellent written oral and listening skills in English,

Skill/Domain

• Operator VAS (Service Delivery Platform, SMSIMMS), BSS (Business Support System, Telecom Billing, CRM, Business Intelligence, Mediation, Revenue Assurance), eTOM (enhance telecommunication operation map), Telecom Operator’s Call Center

Contact: henshaw@huawei.com

2.)  MS Operations Manager

Department: Managed Services Department

 

Work Location: West Africa Region (Mention as per the location requirement)

Responsibilities:

• Coordinate and Manage Service Management Processes improvement including Help Desk Management and coordination
• Manage the governance process to support client SLA performance reporting requirements
• SLA management to KPIS
• Assisting the PMO team, managing and coordinating the day-to-day operation of Managed Services delivery of the projects.
• Support Change management and New Service sand New Products Development Performing project portfolio management activities and resolving critical issues.
• Supporting the E2E project delivery process. Building and promoting delivery management platform to enable effective monitoring and management of Project Delivery including customer meeting, reporting etc.

Requirements:

• Bachelor’s Degree or Above in telecommunication raid or equivalent
• 2 Minimum of 8 years of telecom industry experience including experience for Managed Service Management Processes including Help Desk Management and coordination
• SLA management to KPIS
• Support Experience in Managing BSS/IT Operations of Telecom Operators including improving operations consistently to meet the KPI’s  SLA agreed, processes and policies in support of customer organization mission, support better management reporting
• Excellent people management experience with good track records. Candidates possess knowledge of PMP or equivalent, eTOM, ITIL or TL 9000
• Energetic and logical thinking; be able to travel occasionally and work overseas
• Mature and positive attitudes; possess good interpersonal communication skills, able to work well in a fast-paced multi-culture dynamic environment
• Excellent written, oral and listening skills in English

Skill/Domain

• Operator VAS (Service Delivery Platform, SMS/MMS.), BSS (Business Support System, Telecom Billing. CRM, Business intelligence. Mediation, Revenue Assurance), eTOM (enhance telecommunication operation map), Telecom Operator’s Call Canter.

Contact: henshaw@huawei.com


3.)   Senior Service Solutions Manager

Department: Account Service

 

Work Location: Nigeria, Ghana, West Africa

 

Responsibilities:

• Manage development of regional service marketing & competition
• Strategy and business models
• Manage account service planning, win-strategy development and sales lead analysis
• Manage development of service solution based on deep understanding of customers demands;
• Manage account service sales project operation and process:
• Manage customer relationship with key accounts;
• Manage account service business resource and performance
• Achieve service sales targets (including sales amount and market position)

Requirements:

• The candidate must have at least 5 years Telecom experience, and at least 3 years experience in telecom service sales business
• Bachelor degree or above in Telecommunication, Computer Science,  Electronic, Engineering, Economics or international trading or other relevant major
• An ambitious self starter with outstanding communication and customer relations management skill
• A result oriented strategic thinker with proven track record.
• Rich account service sales or customer relationship build telecom financial analysis experience
• Willing to work for three or more years in Nigeria or West Africa Region
• A good team-player, a good organizer and coordinator, easy-going and be good at interpersonal communications and multicultural environment
• Good computer skills at MS Office (Word, Excel, PowerPoint)

Apply To: dele.b@huawei.com


4.)  Senior Power Hybrid System Engineer

Work Location: Nigeria

 

Responsibilities:

• Implementation of MS project delivery. Be responsible for MS project indices such as project progress, quality and customer satisfaction Submit service quality analysis report of MS project delivery periodically and taka necessary measures to improve the service quality
• Responsible for due diligence investigate during project transition period.
• Prepare MS project budget and be responsible for finance control of the project Monitor and manage subcontractors and partners of the MS project
• Be responsible for periodic communications with each relevant internal and external departments and seek support and improvement suggestions.

Requirements:

• Have more than 8 years experience in telecommunications, including over 5 years of service at Network Operation and maintenance departmental manager. Familiar with wireless, Core network, and other technology
• Familiar with international managed service development and the advanced managed service concept and precept scheme
• Familiar with out-sourcing scope, telecommunication network maintenance work flow and system, and network operator’s KPl and SLA management.
• Fluent use of English as the official working language,
• Have network operation experience in other country, and no restriction on nationality

Apply To: dele.b@huawei.com


5.)  Project Manager

Department: Managed Services

 

Work Location: Nigeria

 

Responsibilities:

• Implementation of MS project delivery. Be responsible for MS project indices such as project progress, quality and customer satisfaction. Submit service quality analysis report of MS project delivery periodically and take necessary measures to improve the service quality.
• Responsible for due diligence investigate during project transition period.
• Prepare MS project budget and be responsive for finance control of the project. Monitor and manage subcontractors and partners of the MS project.
• Be responsible for periodic communications with each relevant internal and external departments and seek support and improvement suggestions.

Requirements:

• Have more than 8 years experience in telecommunications, including over 5 years of service as Network Operation and maintenance departmental manager, Familiar with wireless, Core network, and other technology
• Familiar with international managed service development and the advanced managed service concept and precept scheme
• Familiar with out-sourcing, scope, telecommunication network maintenance work flow and system, and network operator’s KPI and SIA management
• Fluent use of English as the official working language.
• Have network operation experience in other country, and no restriction on nationality

Apply To: nike@huawei.com


6.)  Receivable Assistant Accountant

Department: Sales

 

Work Location: Lagos (West Africa Office)

 

Responsibilities:

• Follow up with payments and reconcile accounts with the key account and should be able to achieve targets of receivables
• Should be familiar with the stakeholders responsible for project financing and receivable in the key account
• Report to the relevant department management on the progress of the funds received and that pending
• Work closely with the key account managers responsible for the Account in both the sales and service unit of the account

Requirements:

• Must be computer literate with proficiency in MS word, MS excel
• Should be female
• Able to work independently
• Minimum of B.Sc  qualification in Business Administration, Economics  or Accounting
• Resident in Lagos
• Minimum of 2yrs finance or Accountancy work experience in a medium sized organization
• An addition of 2 years experience in debt recovery or funds collection roles in a reputable organization
• Should have basic telecom sales and operator knowledge
• Will have knowledge and previous experiences in dealing with some Old generation (First Bank) and new generation banks
• High level of interpersonal skills and have excellent customer service experience
• Appearance is very relevant. School speak well dress appropriately
• Ability to interpret and write reports when necessary
• Should not be more than 35yrs

Apply To: nike@huawei.com

General Requirements for all the positions:

• Experience in a Telecom Engineering Company, Telecoms  Vendor or ICT is preferred and is of top-priority,
• Bachelor Degree in Electrical, Computer Science or telecommunications Engineering or relevant Degree as applicable
• Good Customer service orientation, communication skills, good team spirit and has ability to work independently
• Should be ready to work under pressure in all kind of working condition.
• Proficient in Microsoft office, (word, excel and PowerPoint)
• Applicants should be open to learning new skills and technology
• Self-motivated, flexible, enthusiastic and fluent in English both oral and written
• Must be ready for international project to the other African countries.
• Successful applicants should be Goal-oriented with good interpersonal and communication skills, and be a very good team player
• The successful applicant should be good at information gathering and analysis

Application Deadline
14th December, 2010

Method of Application
All applications must be sent via email to the outlined email address and must be received on or before 14^th December 2010. Applicants should specify on their applications and CV’s the Job title, Job Code and the Job Position they are applying for and should save their C.V with their names and job title. All applications that do not follow the instructions above will be disqualified

Applicants that do not meet the requirements need not bother to apply. Applicants can follow up on the recruitment adverts and available positions in the career website; visit: http://career.huawei.com/career/en

 

Huawei Technologies Co. Nig. Ltd.
Plot 98, Adeola Odeku Street, South Atlantic Towers,
Victoria Island, Lagos

NB: Each position is a fixed contract term appointment for not less than 1 year or more at first. It is renewable subject to performance