Rainoil Limited is an integrated downstream oil and gas company. A prominent player in the Nigerian industry, the company’s operations span across the downstream value chain i.e. Petroleum Product Storage, Haulage/Distribution and Retail Sales. Our primary products include Petrol (PMS), Diesel (AGO) and Kerosene (DPK).
We are recruiting to fill the position below:
Job Title: Station Manager
Locations: Kano, Ilorin-Kwara, Eket - Akwa Ibom and Gombe
Reports to: Head of Retail Stations
Direct Reports: Supervisor, Cashier
Job Summary
To ensure a smooth and uninterrupted flow of operations at the station, through effective utilization of human and material resources, and also ensuring that staff at the station adhere to the rules/ regulations/ policies that govern conducts in Rainoil
Duties and Responsibilities
Monitors and evaluates station operational and marketing results, and develops interventions to promote business development and growth
Evaluation of daily sales, meter reading, dipping and lodgments
Compiles and analyses periodic sales records and consolidates such reports to the Head, Retail Sales
Maintains excellent standards in all retail activity, driving sales and profitability through the effective deployment and development of station supervisors and cashiers in line with approved budgets
Ensures that the due process is carried out in the discharge of products and puts in various controls to minimize fraud
Facilitates daily stock requests from the Logistics and Marketing Departments
Performs checks to ensure there are no disparities between the stock sold and the cash lodged
Coordinates both the sales of white products, the lubricants at the stations and liaising with the marketing team to ensure patronage is high in line with budgets and projections
Periodically conducts checks and inspections at the stations to ensure conformity with safety standards
Raises requisition for stock replenishment, which is then approved by the head of Retail Stations
Makes sure that all station activities and expenses are within the approved budget
Implements HSE Standards and controls in the retail stations
Tracks and addresses customer feedback and complaints
Job Interactions
Internal:
Accounts
Marketing
Logistics Services
External:
Customers
Financial Institutions
External auditors
Qualifications
Required:
Minimum of Bachelor's Degree/HND in a Social science, Management, Accounting, Finance or Engineering or related discipline is required
Minimum of Four (4) years’ relevant experience in the Marketing/Sales unit of an organisation in the oil & gas industry preferably in the retail stations
Skills and Competencies
Skills:
Asset management
Sales & Marketing
Industry and business knowledge
Marketing Strategy development/implementation
Understanding of leading practices in Bulk sales of oil and gas products
Relationship Management
Competencies:
Communication (verbal and written)
Leadership
Stakeholder management
Planning and control
Customer relationship management
Negotiation and persuasion
Entrepreneurial orientation
Working Conditions
Business Hours: Normal Working Hours
Work Tools: Phone, Computer
Physical Exertion: Yes
Travel Requirements: No
Performance Area and Performance Measures/Indicators
Customer Service:
Customer growth ratio
Ratio of customers’ complaints to customer satisfaction
Number of unsolved customer issues
Supervision, Controls & People Management:
Number of controls in place to prevent fraud in the stations
Number of incidents discovered and resolved
Feedback from Sales officials
Frequency of station downtime or closures
Learning & Development:
Frequency of staff training
Frequency of on the job accident due to lack of training
Staff performance index
Reporting:
Accuracy, timeliness, completeness of reports
Satisfactory feedback from the Head of Retail sales
Asset Management:
Frequency of Damages in stations and Retail outlets
Availability of Required Equipment for maintaining the retail outlets e.g. fire extinguishers.
Profitability:
Variance between budget and actual sales
Turnover rate
Ratio of Turnover to Station costs
Application Closing Date
28th January, 2019.
How to Apply
Interested and qualified candiates should send their CV to: [email protected] using the job title and location as the subject of the mail.