NYSC Communications & Customer Service Officer at a Logistics Company

Posted on Tue 26th Nov, 2019 - hotnigerianjobs.com --- (0 comments)

A Technology driven Logistics company located in Lagos State is currently recruiting suitably qualified candidates to fill the position below:

Job Title: NYSC Communications & Customer Service Officer

Location: Lagos

Description

A Technology driven Logistics company located in Lagos is currently seeking for Batch 'C' 2019 NYSC Corp members posted to Lagos as Communications & Customer Service Officers.

Job Functions

To track and monitor activities and ensure services adhere to company requirements
To provide prompt response to issues and resolve/escalate as required
To coordinate and plan schedules to maintain high level of efficiency
To prepare daily / weekly/ monthly logs and reports and submit within required timelines
To train field staff on service requirements and guidelines in line with and company standards
To solicit feedback from customers on the services provided
To research, maintain product knowledge and be familiar with current promotions / new developments in the industry

Requirements

NYSC 2019 Batch 'C' Corp member
B.Sc in any discipline
Must be able to converse fluently in "Hausa" and English
Must be able to communicate well with people at all levels.
Must be able to prioritise duties.
Must be a team player
Must be able to work unsupervised in a busy environment
Must have excellent customer service skills
Must be professional confident, patient, friendly, sociable, reliable and self-motivated.

Application Closing Date
6th December, 2019.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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