Analyst, Quality Management at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Analyst, Quality Management

Ref No: 2000000J
Location: Lagos
Job: IT TECH, SEC & OPS
Organization: Technology and Services
Schedule: Regular
Shift: Standard
Job Type: Full-time
Grade Range - From : Executive Trainee  Grade Range - To : Assistant Banking Officer

Job Objective(s)

• Contribute to developing, maintaining and communicating quality concepts to enhance the quality management, business processes, applications, systems and infrastructure. Support and sustain  continuous improvement efforts
• Assist with creating, executing and documenting the tests necessary to ensure that application and technical environment meets performance requirements (technical and functional) and freedom from defects

Duties & Responsibilities

• Assist with monitoring IT processes as wells as delivery and performance of applications, systems and infrastructure to ensure compliance and efficiency of operation
• Assist with researching solutions for quality and compliance and determining improvements to areas of operations
• Assist with review of supplier/project deliverables to ensure compliance to quality standards and conformance to business requirements
• Assist with monitoring performance of quality management using defined KPIs
• Support implementation of CAPA and monitor effectiveness
• Support benchmarking activities
• Assist with testing and analyzing each component/phase of the systems development life cycle including the project requirements, design and programs
• Assist with resolving, documenting, and reporting problems that arise during testing
• Document and communicate results from testing
• Assist with monitoring performance after implementation to ensure compliance and efficiency of operation
• Assist with conducting quality-control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements
• Work with supervisor to retest corrections to ensure problems are resolved
• Assist with quality audits

Qualifications
Education:

• Minimum of a first degree or its equivalent in a business /IT related discipline

Experience:

• Post-NYSC

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online