Desk Head, Channels Infrastructure at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Desk Head, Channels Infrastructure

Ref No: 2000001G
Location: Lagos
Job: FBN GEN. Job Family
Organization: Technology and Services
Schedule: Regular
Shift: Standard
Job Type: Full-time
Grade Range - From: Assistant Manager  Grade Range - To: Manager

Job Objective(s)

• Provide technical expertise in the areas of channels applications and infrastructure operations
• Assist with development, maintenance and operation of the channels  infrastructure, applications and processing according to the strategic guidelines, technology processes and needs in all areas, in order to keep running the services provided by IT and in accordance with the institutional objectives

Duties & Responsibilities

• Conduct proactive monitoring, operation and maintenance of channels applications and infrastructure (ATM, POS, FEP, etc.) in order to maintain and support operations  and ensure compliance to relevant standards
• Provide technical direction in the area of requirement definition, planning, coordination and implementation of channels applications and infrastructure
• Perform configurations, problems, incidents, IT service continuity and supply
• Assist effort to evaluate, recommend, integrate and coordinate enhancements to the channels applications and infrastructure services
• Assist effort to develop and configure channels infrastructure from conceptualization through stabilization
• Test, debug, document and analyze performance of channels applications and infrastructure components
• Assist with channels infrastructure implementation by analyzing the current system environment and infrastructure and developing implementation and verification procedures to ensure successful installation of systems (hardware/software)
• Provide support to all environments (production, test, QA, development, etc.)
• Conduct event, fault and performance management
• Assist with routine evaluations of resource requirements necessary to maintain and/or expand service levels
• Fulfil service requests and perform routine maintenance and support activities
• Provide leadership and technical guidance to reports

Qualifications
Education:

• Minimum of a First Degree or its equivalent in a IT related discipline
• Master's or a recognized professional certification will be an added advantage

Experience

• 5+ years of experience in channels system support/ administration
• 1+ years of management experience.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online