First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
We are recruiting to fill the position below:
Job Title: Market Service Coordinator, Digital Platforms Management
Ref No: 2000002Z Location: Lagos
Job: MKTING & REL MGT
Organization: MD/CE DIRECTORATE
Schedule: Regular
Shift: Standard
Job Type: Full-time
Grade Range - From : Assistant Manager Grade Range - To : Manager
Job Objective (s)
Responsible for optimising the Banks digital platforms, integration of marketing and corporate communication efforts across the digital platforms. Maintenance of websites. Oversee the build and management of webpages, landing pages and microsite. Ensure sites and Apps are properly performing at optimal and are available to users. Tests speed of access and improve upon loading speed.
Responsible for managing all SEO activities such as link building and keyword strategy to increase rankings of website/webpages on all major search networks. Manage execution of paid search campaigns, programmatic and reach advertising efforts across bank-owned and sourced channels.
Duties & Responsibilities
Oversee the development of webpages, landing pages, microsite etc. for digital marketing campaigns in line with defined brand guidelines
Ensure routine troubleshooting of the website and resolve identified issues
Ensure routine test on website content to ensure clear display and fast page loading times.
Work with the Web design master and Mobile / App / SEO team to ensure that are adaptable and best practices are implemented on developed webpages, microsites etc.
Advise and implement necessary website security standards.
Develop reports for relevant stakeholders describing usage rates and engagement levels
Resolve reported content issues
Drive and resolve all issues identified from Crawling Information tool and fix all broken links
Ensure upload and removal of digital content on website and owned platforms as required
Maintain and manage webmaster software
Identify and recommend improvement opportunities for FirstBank’s website
Regular site audits and vulnerability checks
Ensure relevant tools for optimizing sites are deployed are used, also ensure search engines show bank owned sites for selected queries.
Manage internal and external link details to ensure a good amount of links are pointing to bank owned sites (backlinks) for listing on top of the search results.
Work with agencies to execute and optimize programmatic, display and paid search campaigns
Support in campaign planning
Perform A/B test for landing pages, messaging and multiple user experiences
Recommend changes to Apps and website architecture, content, linking and other factors to improve SEO positions for target keywords
Oversee the deliverables of the Web design master and any other function that may be required
Qualifications
Experience:
7+ years’ experience in marketing communications with at least 3 years’ experience in digital marketing, brand advertising and/or consumer goods marketing. Experience in financial services, product management and investment banking/asset management will be an added advantage
Certification in a related field is an added advantage such as Certified Internet Webmaster (CIW), Java Script Specialist
Work experience in a Digital Lab, FCMG, Telecommunication, IT industry will be an added advantage
Certification:
Advertising Practitioners Council of Nigeria (APCON)