Sales Manager at Trakatel Limited

Trakatel is an Information and Communication Technology Company, engaged in providing easy, affordable but high quality network and Internet based products and services for individuals and organizations. As an ISP driven to provide customers with a complete solution to their entire Internet and Private Network needs we deliver high-speed broadband Internet services for business, educational institutions, ISP’s and carriers.

We are recruiting to fill the position below:

Job Title: Sales Manager

Location: Enugu

Responsibilities

• The sales manager is responsible for carrying out the sales activities of the organization. He/she uses various ways to sell these products and services by chatting, emailing or by making use of blogs to reach to the target audience.
• He/she is responsible for providing the database of the potential customers to his/her team members as well as that of the existing customers. He/she ensures that these customers are made aware about the products, their special offers, discounts, etc.
• He/she prepares the sales targets for the team and makes sure that the strategies are designed in such a way, so as to achieve maximum sales by promoting the products and services. He/she provides directions to the sales professionals and evaluates their performance.
• He/she prepares sales reports and handles if there are any issues with the ongoing sales.

Key Responsibilities that need to be handled by the sales manager:

• To meet and try to surpass the monthly sales target and earn maximum profit margins for the organization
• To guide, instruct and give directions to all the sales team personnel and assist in organizing all the sales activities of the sales department.
• To understand the target audience and explain the use and operation of that particular product and service.
• To select the products, services as per the demands of the customers and to answer all the queries that are being raised by them
• To assist the internet sales people in various customer interactions and make sure that the customer satisfaction is enhanced during the entire purchasing experience
• To coordinate and implement the best practices to ensure effective sales approach and assist the sales team personnel in closing sales whenever needed

Additional tasks for the Sales Manager are:

• He/she prepares the sales reports, evaluates the performance of each sales team member and provides him/her with relevant feedback, so as to improve his/her sales figures.
• He/she keeps himself/herself updated with the new products and services, their features and tries to explain the advantages to its customers so as to increase the sales of that particular product and service.
• He/she communicates with the customers effectively.
• He/she prepares the departmental reports and makes effective use of website as well as social media and may be involved in the development of the content, its design, layout, management, etc.
• He/she may also make sure that the content developed for the site is edited and proofread well and ensures that internet based advertising campaigns have been followed up in a proper manner.
• He/she uses various information management tools and develops customer interactive strategies through web based media content, communication channels, social networking sites, etc.
• He/she focuses on quantitative targets that are based on market analysis, consumer research and competitive benchmarking.
• He/she coordinates with the sales and other departments to plan, implement and execute the site content that includes all the feature products and services, advertising, promotions, information, email responses, advertising campaign management, etc.
• He/she analyzes the response rates and the customer data for positioning decisions and implements search engine optimization techniques.
• Thus, he/she plans, coordinates and executes the sales operation by adhering to the business strategies and plans of the organization.
• He/she is involved in managing the sales plans, sorting out the technical problems by working with the technical team and uses various techniques to achieve the assigned sales objectives.

Educational Background

• B.A or BS / MBA
• Certification in Sales or Marketing will be an asset
• Must must have min of 5 years cognate experience in Enterprise Sales with an ISP.
• Must have sales record of Internet solutions such as UTM, IP Telephony, Hosting, Security, Disaster Recovery, Cloud and Data Backup, Infrastructure and other Value added and professional solutions

Essential Skills:

• The individual wishing to pursue a career as sales manager should have a passion for sales and should have excellent written and verbal communication skills.
• He/she should be proficient in using Microsoft Office, Photoshop, HTML, Google Analytics, scripting languages and should possess excellent web development skills.
• He/she should have the passion for internet and must remain updated with various developments happening in the industry.
• Good analytical, project management skills, excellent customer service skills, ability to motivate and guide the other members and ability to work independently are some of the other skills that would prove to be of great advantage.

Application Closing Date
28th February, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.