Ascentech Services Limited - Our client, a conglomerate with Retail Operations in the Home Appliances segment of the FMCG industry, is currently looking to hire result-driven candidates to fill the position below:
Job Title: Home Appliances Showroom Manager
Location: Ikeja,Lagos
Employment Type: Full time
Job Description
Our client, a conglomerate with Retail Operations in the Home Appliances segment of the FMCG industry, is currently looking to hire a result-driven Home Appliances Showroom Manager, who will be responsible for sales volume and profitability of the showroom; local marketing; expense management; financial performance; identification and solution to business problems and maximization of credit and other miscellaneous revenues.
Job Summary
The Home Appliances Showroom Manager is responsible for the management and overall performance of the showroom. This includes, but is not limited to; selecting, scheduling, supervising, directing, coaching, counseling, disciplining training and performance management of associates; sales volume, profitability; local marketing; maximization of credit and other miscellaneous revenues; expense management and overall financial performance; identification and solution of business problems; creation and implementation of competitive strategies; managing productivity standards; and overall showroom management responsibilities.
The Home Appliances Showroom Manager is also responsible for overseeing and managing the execution of all receiving activities, including unloading merchandise, merchandise preparation and staging, outbound shipments and daily backroom activities.
Duties
Develops a high-performance team by hiring, coaching, developing and managing the performance of associates
Prepares, sets up and signs new merchandise on the sales floor
Develops and executes Local Marketing plans to drive sales at the local level
Plans, directs and supervises the work and productivity levels of associates to ensure standards are met or exceeded e.g. Receiving processes to yield appropriate merchandising and replenishment of the sales floor, customer-facing positions to understand their role in interacting with the customer to meet or exceed his/her needs, etc.)
Makes appropriate decisions on associate performance, up to and including termination of employment following various appropriate disciplinary processes, and coaches lead in the stores to appropriately address performance concerns in their respective departments
Uses communication vehicles such as Store-wide meetings, etc. to ensure associates are well-informed of upcoming showroom events and company initiatives, business and merchandising strategies and goals
Develops and implements sales, associate and other initiatives throughout the showroom.
Plans and holds one-on-one meetings with associates to improve performance, set standards, and plan the future development of those associates
Achieves personal sales and profit goals and helps teams in achieving the same.
Demonstrates a high level of energetic response to customers and focuses the team on the same
Reacts quickly to resolve customer issues
Sets plans and strategy to lead the showroom to ensure achievement of business goals in sales and miscellaneous revenue
Understands local market focus and tracks competition and trends in the market
Sets plans and strategy to manage expense, understand and drive margin, maintain appropriate merchandise protection standards
Maintains the stockroom in a neat, orderly and safe manner and ensures proper material handling and appropriate use of safety equipment
Requirements
BSc/HND in a numerate discipline. MSc/MBA or a relevant professional qualification will be an added advantage
A minimum of 5 years Home Appliance retail sales experience in a similar position
Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff.
High level of integrity and dependability with a strong sense of urgency and results-orientation.
Passionate and self-driven with a keen attention for details
Must be decisive, courageous, with good decision-making skills.
Industry Knowledge
Strategic Planning
Financial acumen
Proven leadership
Application Closing Date
30th September, 2020.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the "Job Title" as the subject of the email.
Note: Only shortlisted candidates will be contacted.