Operations Manager at TalentRO Consulting

At TalentRO (Result & Outcome) Consulting, we provide support to your day-to-day Human Resource management and Human Capital development so you can invest your valuable time and resources on running your business. We work alongside our clients as a team to achieve results and impeccable outcomes.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Abuja (FCT)

Duties and Responsibilities
Primary duties and responsibilities include but are they are not limited to the following:

Technical:

• Coordinate with different departments, event vendors, and clients to ensure seamless organization and execution of all events.
• Coordinate and implement all operations within an event, including, but not limited to: staff, food, beverage, AV/tech support, setup, decor and payment.
• Collaborate with all Departments to maintain event calendar and ensure event dates do not interfere with other events.
• Timely response to all event inquiries according to the company's SLA and ensuring the conversion of inquiries to sales.
• Consistently meet or exceed monthly sales targets.
• Effectively communicate to prospective clients the features and benefits of the company's event packages.
• Work with operation team and clients to plan and coordinate details of events.
• Manage the upkeep of equipment and supplies to meet health and safety standards within the business premises.
• Ensuring that basic facilities are well-maintained.
• Understand the unique needs of different types of events, such as corporate events, birthday parties, weddings, and other social events.
• Preparation of rate quotation and prompt issuance of the invoice to clients and follow up.
• oversee the dismantling and removal of the event and clear the venue efficiently
• Developing event feedback surveys and Handling post-event reports.
• Prepare marketing visit reports and sales for analyzing market strategy.
• Create and consistently manage all client data.
• Manage relationships with clients throughout the event planning process and beyond.
• Ability to work extended hours when needed, including weekends and holidays to support business needs.
• Other duties may be assigned.

Management:

• Develop, implement and review operational policies and procedures
• Endeavor to develop and succeed in maintaining an appropriate company image that strives towards excellence in satisfying customers.
• Maintains professional and technical knowledge by reviewing professional publications relevant to the industry.
• Ensure awareness of the latest marketing and business development techniques.
• Contributes to team effort by accomplishing related results as needed.
• Implementation of all related organization policies, procedures, rules, and regulation

Reporting:

• Provides written or verbal reports in the appropriate medium.

Requirements
Job Qualification:

• Bachelor's Degree

Experience:

• 5-6 years of event hall management experience or in a similar function
• Experience in Facility management including deep electrical knowledge of the electrical system, power generation.
• Sales and marketing skills to promote the event and attract business
• Communication and marketing skills.

Competencies:

• Project management
• Effective and Efficient communication
• Knowledge of oral/written English
• Organizational and interpersonal skills
• Attention to detail and multi-tasking ability
• Proficiency in computer and MS office applications
• Physically and mentally fit for the job.

Application Closing Date
4th October, 2020.

How to Apply
Interested and qualified candidates should send their updated CV to: [email protected] using the Job Title as the subject of the mail.

Note

• CV and Cover Letter as a Single Word document
• The title / subject of your email and application should be the position you are applying for.
• Candidates that do not comply with the application instruction will be disqualified.
• We reserve the right to close this vacancy early if a suitable candidate is found.
• Only shortlisted candidates will receive an invitation for an interview
• The successful candidate will be required to provide 3 professional references and a guarantor
• The job is dependent on suitable references.