Social Media Moderator at Flipped Learning Africa - 4 Openings

Flipped Learning Africa is an organization championing flipped learning in Africa. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family.

We are recruiting to fill the position below:

Job Title: Social Media Moderator

Locations: Abiola Way, Wuse Abuja (FCT), Enugu, Lagos and Rivers
Employment Type: Full-time

Full Job Description

• Reports directly to Head of Pedagogy. Moderate social media networking sites, including Telegram, Facebook, and Instagram. Purposefully add value to our examination preparation solution marketing program.

What You'll Be Doing / Essential Duties and Responsibilities

• Telegram chat moderation. Respond to customers in a timely manner
• Start a conversation and get members engaged
• Learn the details of the project and ensure that those details are properly communicated to the community rather than just doing a basic short answer questions
• Acquire detailed information about Unified Tertiary Matriculation Examination (UTME) for prospective undergraduates into Nigerian universities and able to answer questions on the community about issues related to UTME
• Identify core evangelists and members - engage with them and appreciate/recognize them
• Respond to users’ questions and comments.
• Able to independently formulate arguments in response to queries of Telegram and other social media audience
• Help new users use the platform
• Assist in organizing online and offline events and meet-ups
• Assist Project Head to maintain and moderate online and offline communities
• Provide our company with marketing insights and suggestions

What You'll Bring / Education Requirements

• Bachelor’s degree in social media, marketing, communications, public relations, or journalism. An equivalent combination of education or experience may be considered in lieu of a degree.
• 2 years of experience in social media messaging, analytics reporting, and content creation.
• 2 years of experience working for a learning institution (Secondary and Post-Secondary Level).

What You'll Bring / Knowledge, Skills, & Abilities:

• Demonstrated understanding of performance metrics for social success tactics.
• Strong expertise with working knowledge of social media platforms and channels, e.g., Telegram, Instagram, and Facebook.
• Strong written and verbal communication skills.
• Demonstrated ability to create content in the organization’s voice.
• Demonstrated working knowledge of communication principles, including the Associated Press (AP) style.
• Demonstrated ability to work in a collaborative, team environment.
• Effectively complete assignments and meet deadlines.
• Demonstrated working knowledge of data analytics, performance metrics, and trend analysis.
• Demonstrated ability to effectively and efficiently manage multiple projects.
• Proficient using Microsoft Office, e.g., Word, Excel, Outlook, PowerPoint.
• High energy level. Self-starter; willing to take initiative, multi-task, work independently, and work well under pressure.
• Ability to provide a high level of service to the targeted client/customer base.
• Ability to troubleshoot, identify viable options, and problem-solve.
• Mission-driven, guided by core values, and a pleasure to work with.

What You Will Need | Apply with us, if you possess:

• Excellent communication and phone skills
• Ability to work remotely both on weekdays and weekends
• At Home Resources Need To Meet The Following Requirements
• Dedicated, private workspace- preferably quiet area
• Andriod phone with High-Speed Internet connectivity
• Personal Laptop with Windows 10 and above

To be successful here you must be;

• Well Spoken
• Confident in your abilities
• Persuasive
• Self Motivated

Salary
N15,000 - N45,000 monthly.

What's in It for You / Work With Us and You'll Enjoy:

• Competitive salary
• Working from the comfort of your own home
• Work remotely from anywhere
• Amazing support!

Application Closing Date
26th November, 2020.

Method of Application
Interested and qualified candidates should send a page application letter, cover letter, and CV to: [email protected] using "Social Media Moderator" as the subject of the mail. .

Note: In this time of uncertainty, the FLA Job Squad is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind.? Apply now and you can interview virtually, from the safety and comfort of your own home!