GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers.
Ref. ID: R3546095 Location: Victoria Island, Lagos
Level: Senior Level
Job Description Summary
This role is accountable to grow sales revenue, drive coherent product differentiation and commercial strategy for Monitoring Systems (MS) in Emerging Markets.
Optimizes the use of resources to cover market potential for MS Segment in order to achieve the operating plan.
Responsible to update upstream marketing and engineering of evolving market and customer needs to drive the continuous product innovation adapted to local market needs.
Has direct management responsibility.
Essential Responsibilities
Financially accountable to set and achieve the quarterly and yearly MS Operating Plan targets (Orders, Sales, Contribution Margin, Base Costs and Operating Margin and Cash (where applicable) for EM
Is accountable for timely and accurate forecasting of pipeline and sales per the normal reporting cycles within the Product Business unit and Emerging Markets as well as input into yearly business planning
Continuously update understanding the customers changing clinical and/or operational challenges, develop deep clinical and technical knowledge including awareness of current and future trends in healthcare technology and healthcare funding mechanisms
Understand and analyze market dynamics and competition to develop business opportunities for the Account and Product Specialist teams in the assigned Geography
Provide ongoing feedback to Management, Marketing and ComOps
Act as reference point to the Emerging Markets/Zone account teams and lead, coach and direct the differentiation ie. position, value proposition, and key message of the product/solution/service
Ensure and validate up to date knowledge of product positioning
Manage professional relations with key customers, academia, government; administrative bodies and nurture relationships with professional society stakeholders
In conjunction with relevant marketing and Emerging Markets Channel Partners resources, determine the market potential for their product/product range or segment and prioritize the opportunities
In conjunction with Zone Manager, align territories to market potential and priorities and assign optimal sales resources
Attract, retain, educate and develop world-class commercial talents to realize product commercial strategy
Is accountable to ensure compliance and execution of the Emerging Markets sales process and rules of engagement within their teams in conjunction with the Emerging Markets Accounts
Is responsible to communicate, execute and leverage the Variable Sales Incentive plans with their teams and ensure all team members utilize the required sales systems to create pipeline visibility and accurate forecasting
In conjunction with Zone Manager and LCT Managers determine and drive ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs
Is responsible for driving optimal operating mechanisms to monitor and track progress of opportunities in the pipeline, forecast performance against
Operating Plan, and deliver on fulfillment targets and order backlog commitments
Drive performance management within the team, providing a regular operating mechanism of feedback and coaching and managing the annual appraisal system
Provide regular, timely and productive team and individual development feedback
Ensure and drive the sharing of best practices on opportunity management
Regularly provides update to team on company, Emerging Markets product strategies and customer insights
Work with the team and drive employee engagement activities to ensure retention across the zone, recognizing success, sharing best practices, providing exposure to people within the team with senior leaders within the Emerging Markets, products and modalities
Act as a role model for collaborative mindset across Functions
Educates account team members on their product/service/solution strategy and Offerings
Facilitate effective communication & trustful collaboration within the Zone/Product matrix organization
Share and follow-up identified leads to other product lines within own accounts and or One GEHC accounts
Acts as a primary product customer point of contact in the sub Emerging Markets and represents the product / product range in case of multiproduct projects
Qualifications / Requirements
Education to Bachelor's degree level or equivalent knowledge or Experience
Experienced in Business Management or Sales / Marketing in progressive leadership positions within the Healthcare industry with in-depth knowledge of healthcare market and decision makers
Demonstrated business management and resource allocation skills including business plan development
Strong knowledge of GEHC and exceptional knowledge of products and services offered within the modality
Exemplary people management, leadership skills, as well as sales coaching & team building skills
Strong business acumen; financial and organizational skills
Advanced negotiation, problem solving and influencing skills
High level presentation and interpersonal skills; able to communicate and present ideas to customers in a way that produces understanding and impact that builds effective strategic relationships
Ability to energize, develop, and build rapport, collaboration and influence at all levels within an organization
Act as inspirational leader with optimism, highly approachable and humble
Ability to operate effectively in a multi-tasking, dynamic environment, while maintaining a forward-thinking and customer-first attitude
Fluency in English language
Desired Characteristics:
Master’s degree is a plus or equivalent knowledge or experience
Direct and / or Indirect management experience; managing in a matrix organization
Strong track record in high technology product sales / solutions