Regional Recovery Officer at Citygate Global Investment Limited - 6 Openings

Citygate Global Investment Limited is an organisation founded in June 2007 to engage in Microfinance and is registered with Corporate Affairs Commission (CAC). Citygate Global is a registered member of Association of Non-Bank Microfinance Institution of Nigeria (AMFIN) and also a registered Money Lending Company in all the States where we operate.

We are recruiting to fill the position below:

Job Title: Regional Recovery Officer

Locations: Abuja, Akwa Ibom, Cross River, Delta, Nassarawa & Rivers
Employment Type: Full-time

Job Description / Main Responsibilities

• Recover bad debts from delinquent debtors.
• Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
• Reduce the non-performing loans owed to a company.
• Design work-out payment plans for debtors.
• Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case by case basis.
• Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
• Maintain appropriate and comprehensive records of customer’ discussions.
• Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
• Maintain confidentiality while handling customers enquires and information.
• Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
• Report [daily] progress against target to the designated authority

Qualification & Required Skills

• Degree / HND in related discipline.
• 2 - 5 years’ experience in a debt recovery role; preferable with financial services or Microfinance.
• Effective communication and reporting skills
• Basic mathematics and analytical skills as well as investigative and persuasive skills.
• Problem-solving and decision-making skill
• Knowledgeable of recovery best practice and approach.

Application Closing Date
31st March, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the "Job Title & Location" as the subject of the email.

Note: Please note that only shortlisted candidate shall be contacted.