Posted on Tue 23rd Mar, 2021 - hotnigerianjobs.com --- (0 comments)
Nomanini - Established in 2011, Nomanini is the pioneering fintech platform for the informal retail ecosystem that connects merchants and distributors to each other and to global service providers, integrating payments, working capital, and data analytics to unlock the latent potential of Africa’s economy. As the pioneering fintech platform for the informal retail ecosystem, Nomanini connects merchants and distributors to each other and to global service providers, integrating payments, working capital, and data analytics to unlock the latent potential of Africa’s economy.
We are recruiting to fill the position below:
Job Title: Regional Partnership Manager - West Africa
Location: Remote (Nigeria)
Overview of the Role
At Nomanini, we believe that the people who work with us and for us are our most important resource. To this end, Nomanini is looking for an experienced and motivated individual to fill the role of Regional Partnership Manager, West Africa.
This role features a dual responsibility of relationship management and new business development for the West African region, covering both English and French-speaking territories.
This role is an opportunity to have a massive positive impact on many tens of thousands of lives. We are looking for someone who finds motivation in the work we do and is willing to work with us to deliver services in this underserved space.
Key Responsibilities
Relationship Management:
Establish and sustain solid relationships with key people at the existing customers
Champion the customer agenda in the business while balancing that with Nomanini’s objectives for customer
Understand the customers’ businesses intimately so as to proactively recommend new solutions/ products that can grow the customer’s business
Develop annual revenue forecasts in conjunction with the customer
Regularly track the customer’s performance against the annual plan and collaborate with the customer on ways to achieve or outperform the annual targets
Identify new product development opportunities and liaise with Product to validate the opportunity
Identify new feature requirements and facilitate the development thereof with Product and/or Engineering, as the case might be
Liaise with the Support Team for trends on the most common complaints by the customer and investigate possible solutions
Benchmark customers performance against comparable customers in the region and facilitate the sharing of good practices between non-competing customers or customers of the same group
Utilise the company’s CRM tools to ensure that your engagements with each of your customers are recorded and visible to the team.
Liaise with and collaborate with Partnership Managers from other regions to share best practices and for knowledge sharing
Align with the implementation team to ensure that you are close to all projects being implemented in your region
New Business Development:
Identify new business development opportunities in the region
Drive sustainable financial growth by growing the regional customer and revenue base and developing new strategic relationships with relevant partnerships
Provide market intelligence and customer insights to the Project team in order to improve the products by translating the experience/ wishes of customers into implementable requirements
Utilise the company’s Business Development tools to ensure that your Business Development activities are recorded and visible to the team
Engage with product developments to ensure that your understanding of our products is always up to date and superior
Requirements
At least 5 years sectoral experience in FMCG, Financial Services and/or Fintech
Proven prior work experience in relationship management and new business development
Exceptional planner and strategist yet with a strong bias towards action
Strong tolerance for uncertainty and dealing with customers where Nomanini is a junior party in the partnership
Tenacity to navigate “big corporate” intricacies with our partners
Analytical self-starter with an eye for detail
Flexible-minded, recognising that the split between Relationship Management and New Business Development responsibilities will be dynamic at all times
Entrepreneurial in nature and acts as an owner at all times
Based in one of the countries in the region
Able to travel fairly extensively in the region
Ability to deliver success while working remotely and autonomously
Strong communication skills, negotiation, presentation and organisational skills
Budget development and management experience
Can work collaboratively with a distributed team and also closely with colleagues from within customer organisations
Benefits
Joining Nomanini means you will be joining an entrepreneurial and inclusive culture, where like-minded people work naturally together to achieve great things. The position offers a market-related base salary, bonus and shareholding in the company.
This is a fully remote role reporting directly to the Chief Revenue Officer.
Applications will be accepted from candidates who are located in any of the following West Africa countries: Senegal, Côte d'Ivoire, Cameroon, Ghana, as well as Nigeria.
Only candidates who are fluent in both business French and English will be considered.
Nomanini reserves the right not to make an appointment.