Server / Waitress at a Leading Eatery

A leading Eatery in the Hospitality Industry is currently seeking energetic, personable candidates to join our growing team within the capacity below:

Job Title: Server / Waitress

Location: Keffi, Nasarawa
Employment Type: Full Time

Job Description
The server essentially shall be responsible for taking orders in a friendly manner, reporting orders to the kitchen, and calculating the bill. Some of their common daily duties include:

• Taking orders from customers
• Answering questions about menu items, food sensitivities and food substitutions
• Giving customers suggestions for food and drinks and telling them about any special menu items.
• Communicating with customers to ensure satisfaction and resolve any complaints
• Processing customer payments
• Removing dirty dishes from tables to avoid clutter while customers are eating
• Cleaning tables after customers have finished their meals.

Job Qualification

• 2 - 4 years work experience.
• We require Basic Education in Math to calculate sales costs, count money and calculate change when processing customer payments.
• A High School Diploma may be sufficient proof of these skills, but it is not always required.
• The demonstrated ability to accurately report customer orders, maintain prescribed standards of food service safety and be approachable and friendly with the public.

Job Requirements:

• Must have an attractive face and good character & be able to win customers
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders.
• Communicate order details to the Kitchen Staff
• Arrange table settings and maintain a tidy dining area
• Accountability in processing customer payments, deliver checks and collect bill payments
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Provide excellent customer service to guests
• Effective communication and active listening skills for conversing with guests
• Impeccable customer service skills and social perceptiveness
• Ability to evaluate customer satisfaction and responsiveness
• Oriented toward serving others and helping customers
• Physical stamina to stand for long periods of time
• Strong time management and organizational skills.

Application Closing Date
18th May, 2021.

Method of Application
Interested and qualified candidates should send their CV to:
[email protected] using the Job Position as the subject of the email.
Or
Contact: 09022382675 to submit in person and for any enquiries.

Note: Shortlisted applicants shall be contacted via SMS after the deadline for an interview.