Cafe Manager at Five Collective Cafe

Five Collective Cafe - We are a cafe and food service collective offering a variety of menus including delicious baked goods, fresh quick eats, special meals and traditional Nigerian dishes to a discerning and diverse clientele. Our main operations take place in our kitchen in lovely Katampe Extension, and consist of servicing a cosy hillside outdoor cafe, citywide meal deliveries as well as top notch event and contract catering.

We are a family run business and we take pride in the personal touch we offer in all our business endeavours. Collaboration, creativity, positivity, equality and fun are important to our workplace culture and we believe that with the right team those factors make up a great recipe for growth.

We are recruiting to fill the position below:

Job Title: Cafe Manager

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• We’re looking for a capable, enthusiastic and innovative individual to join our team as cafe manager.
• Previous experience in a similar role is an advantage, but is not required.

Responsibilities
Your Responsibilities will include, (but may not be limited to):

• Supervising all kitchen operations including food preparation and storage and ensuring quality control for all food served.,
• Supervising sanitation of kitchen and dining areas, ensuring all food safety standards and company policies and procedures are being kept.
• Taking and coordinating food orders, liaising with logistics services and other relevant partners to ensure customers receive quality meals and excellent customer service always.
• Managing kitchen staff- scheduling shifts,mediating, and ensuring adherence to all company policies.
• Record keeping - of daily, weekly and monthly sales, stock and expenses, and any other reports as required.
• Projecting future needs for goods, kitchen supplies, and cleaning products; and ordering accordingly.
• Assisting in hiring and training new employees and providing ongoing training for all staff.
• Ensuring customer satisfaction through promoting excellent service; responding to customer complaints and suggestions tactfully and professionally.
• Researching and developing creative ways to improve sales, customer satisfaction and business operations
• Analysing staff evaluations and feedback to improve the customer’s experience and smooth running of the business.
• Assisting with the maintenance of social media profiles - as required.

Requirements
We’re looking for someone who is:

• Candidates should possess an FSLC qualification.
• Resourceful: This job will require that you take initiative, be innovative and are capable of independent thinking
• Adequately technologically savvy: This job will require you to be reasonably familiar with some Microsoft Office and G Suite packages as well as social media platforms like Instagram.
• Passionate and enthusiastic: This role will require you to motivate and encourage your team and maintain a healthy and energetic workplace. It will also require you to engage with customers in a lively and engaging manner, boosting customer loyalty and satisfaction. You will need to be excited about good food, quality service and standards and positive energy!
• Well-spoken: This job will require excellent verbal communication skills
• Creative and Innovative: This job will require you to think up and constantly engage with smarter ways of operating and solving problems in line with the brand.
• Experienced and teachable: Experience working in, or leading a team is important and preferable. So is some experience working in a (professional) kitchen setting. Demonstrable transferable skills welcome. Training will be provided.
• Available to work during opening hours including weekends and holidays.

Application Closing Date
29th July, 2021.

Method of Application
Interested and qualified candidates should send their CV and / or a brief statement with your Contact Details to: [email protected] using the Job Title as the subject of the email.

Note: Please read the job description and requirements carefully. If you believe you're who we're looking for please apply. Your statement should explain why you are right for the role. Successful applicants will be contacted.