Logistics Operations Manager at Yemisi Vese Logistics

Yemisi Vese Logistics, a leading logistics company in Nigeria, is looking to engage qualified and experienced candidates in the position below:

Job Title: Logistics Operations Manager

Location: Ikota, Lekki - Lagos
Employment Type: Full-time

Job Description

• We are looking for a reliable Logistics Operations Manager who will be responsible for the planning, optimization, and execution of the transportation of parcel shipments and monitoring of international deliveries.
• You will also be responsible for ensuring that all deliveries are made on time, assigning routes or jobs to individual couriers and operating within the constraints of a budget.
• The goal is to manage the entire order cycle to enhance business development and ensure sustainability and customer satisfaction.

Job Responsibilities

• Oversee day-to-day office management tasks, ensuring that all safety regulations are adhered to.
• Customer service is extremely, ensure service levels are maintained, and customer satisfaction achieved.
• Manage a team of people and ensure all training needs are met, performance is monitored, and feedback provided at regular intervals.
• As a member of the management team, you will be expected to prepare and submit income and expense reports, budgets, and other documentation as required.
• Resolve customer complaints or problems in tandem with the Customer Service Agent
• Meet cost, productivity, accuracy, and timeliness targets
• Supervise logistics riders, freight companies and customer services.
• Package goods, plot routes, and process shipments.
• Research ideal shipping practices, routing, and customer service satisfaction
• Maintain process documentation, customer service logs, or training or safety records.
• Analyze and evaluate data to assess performance and implement improvements
• Recommend optimal transportation modes, routing, equipment, or frequency.
• Develop emergency response plans or procedures.
• Develop and implement operating strategies, plans, policy changes or procedures.
• Communicate organizational information to customers or other stakeholders.
• Monitor organizational procedures to ensure proper functioning.
• Ensure carrier compliance with company policies or procedures for product transit or delivery.
• Determine operational compliance with regulations or standards.

Requirements

• B.Sc in Business Administration, Supply Chain, or any quantitative subject
• Proven working experience as a Logistics Manager, with at least 3 years’ experience in supply chain management, logistics, and customer service operations
• Record of successful distribution and logistics management
• Demonstrable ability to lead and manage staff
• Ability to work independently and handle multiple projects
• Must live on the Island and its environs.

Skills & Proficiencies:

• Excellent analytical, problem solving and organizational abilities.
• Exceptional verbal and written communication skills.
• Excellent communication skills (written & oral) - Very important
• Strong attention to details
• Ability to effectively prioritize
• Problem-solving skills
• Excellent organizational and time management skills with the ability to multitask
• Proficient in the use of computer software.

Salary
N100,000 - N120,000 / month.

Application Closing Date
20th June, 2021.

Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of email.