F&B Supervisor at InterContinental Hotel Lagos

InterContinental Hotel Lagos is located on Victoria Island, in the centre of Lagos home to the majority of foreign embassies and multinational companies, making it the perfect residence for affluent business and diplomatic travellers. Built on an elevated terrain overlooking Lagos's port and the city below, the 19 storey hotel offers uninterrupted, spectacular views of Lagos Skyline. InterContinental Lagos comprises of 352 well-appointed, elegantly decorated rooms and suites as well as a Club InterContinental floor. Guests have access to an all-day dining restaurant, two specialty restaurants, room service and the pool bar for lighter meal choices and snacks. The lobby lounge and cocktail bar is the perfect setting for casual meetings over coffee or drinks. In addition, for the health conscious traveller there is a health club bar serving fresh juices. InterContinental Lagos also offers exclusive business and conference facilities including a state of the art ballroom with a foyer area, and several additional flexible meeting and breakout. Other amenities include a fully-equipped gym, outdoor pool, and retail space.

We are currently recruiting our F&B Supervisor.

Job Title: F&B Supervisor

Location: Lagos
Job Number: LAG000153

Job Description
This role reports to the Restaurant Manager/Assistant Food & Beverage Manager and as the Supervisor you will ensure the smooth conduct of the shift through customer focused service delivery and effective staff supervision, promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.

The key responsibilities are:

• In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
• Supervise cash handling and banking procedures
• Prepare daily banking and cash flow reports
• Establish and instruct staff in cash security procedures
• Deal with irregular payments
• Supervise the maintenance of service equipment
• Monitor standards of guest facilities and services
• Control stock and monitor security procedures
• Assist with menu and wine list creation
• Supervise functions.

Qualifications

• Minimum one year in a similar role in a five star property
• Proficiency in speaking and writing English.
• Ability to work independently and within a team environment
• Innovative, flexible with excellent communication skills

Application Closing Date
23rd September, 2014

Method of Application
Interested and qualified candidates should
Click here to apply online